CANDIDATE COMMUNICATION

Talk to every candidate. From one inbox.

Email candidates from one Join inbox. Pre-written templates, merge fields, scheduled sends, and reply-to forwarding so the next status update never gets missed.

Join unified candidate messaging inbox

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Join unified candidate inbox showing an email thread tied to a candidate profile

01

One inbox. Replies where you live.

Every candidate conversation sits in one thread on the profile. When the candidate replies, Join forwards the reply to your own work email so you can answer from there. The reply syncs back to the candidate profile automatically, so the team always has context.

  • Every conversation in one thread on the candidate profile
  • Candidate replies forwarded to your work email automatically
  • Replies sync back to the profile so the team always has context
Join template editor showing a rejection email with merge fields

02

Templates that feel personal.

Pre-write the 'next round' invite, the rejection, the offer follow-up. Merge fields like {first_name}, {role}, and {interview_date} pull from the candidate record, so every send reads as an individual note. Save the templates your team uses most; tweak inline before you hit send.

  • Merge fields pull name, role, and dates from the candidate record
  • Save the templates your team sends most often
  • Tweak inline before hitting send, no template lock-in
Join compose window with a scheduled-send picker showing Tuesday 10am

03

Schedule the email for when it lands best.

Drafting the rejection at 11pm? Schedule it to send Tuesday at 10am, when the candidate is more likely to read it without it derailing their evening. Same for the next-round invite. The send queue is visible per candidate; cancel or reschedule any time before the email goes out.

  • Schedule sends days in advance, down to the hour
  • Cancel or reschedule any time before delivery
  • Send queue visible per candidate, no blind spots

Candidate communication FAQ

Where does a candidate's reply arrive?
Join forwards it to your normal work inbox and files it in the conversation on their profile at the same time. You keep working from the inbox you already use, without the rest of the hiring team losing the thread.
Can I edit an email template before it goes out?
Yes. A template is a starting point. You can change the wording and the merge fields before every send, then send straight away or schedule it for later.
Which candidate data belongs in a template?
Only what the message actually needs: name, role, appointment. That follows the data minimisation principle in Article 5 of the GDPR. Purpose, lawful basis and retention stay your organisation's decision.
Does an automated message decide who moves forward?
No. A rule only fires on a stage change your team makes, and only on the message you wrote for that stage. It will not move anyone, and it will not write anything you have not approved.

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