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Onboarding Specialist Job Description

Hiring for this role means you need to be able to answer the question ‘What does an Onboarding Specialist do?’ In short; an Onboarding Specialist takes care of an employee’s first impressions of the company and gets them up to speed with how you work.

Scroll down for our free Onboarding Specialist job ad template.

What is in an Onboarding Specialist’s job description?

An Onboarding Specialist will take care of ensuring your new starters have all the tech, kit and logins that they need to succeed in their first few weeks in the role. They will be on hand to answer any questions and arrange initial welcome sessions with the relevant team members.

Essential parts of an Onboarding Specialists job description:

  • An Onboarding Specialist will work closely with Talent Officers and HR Managers to ensure they are always aware of start dates.
  • They will also work closely with team leads to help provide specialised onboarding, including introductions.
  • Onboarding Specialists will constantly take feedback from employees and use this to further shape the onboarding process.
  • This role is typically found in expanding businesses with higher headcounts.

Onboarding Specialist Job Description Example

  • Be clear in your description. Know the tasks of the role and ideally who the candidate should be.
  • This means you won’t need to read through too many CVs to find your superstar.
  • You might be tempted to use bullet points in this section, but resist the urge! Tell a story, show off all the cool things they would be responsible for, and get them excited to apply.
  • You should be more focused on your company culture and what your mission is, instead of their daily tasks.

About the role

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Are you a people person with a passion for enriching people's life at work? Would you like to take ownership of company HR matters with a focus on the recruitment process, performance reviews, learning and development? Do you enjoy giving employees the opportunity to learn and develop at work that follow our company key objectives? If yes, we may have the next adventure for you here with us at {Company_Name}.

We are currently on the lookout for an Onboarding Specialist to join our HR and People team here at {Comany_Name}. To excel in the role you should be a social person with a passion for enriching the lives of our employees as well as giving the best first impression possible to new hires. If you believe in an “ego-less working culture” and enjoy translating employer needs into actionable initiatives then you should tick all of our boxes.
Du bist ein geselliger Mensch und liebst es, das Leben deiner Kolleginnen und Kollegen zu bereichern? Du würdest gerne Verantwortung für HR-Angelegenheiten mit dem Schwerpunkt auf Einstellung, Leistungsbeurteilung, Schulung und Entwicklung übernehmen? Es macht dir Spaß, deinen Mitarbeitenden gemäß der Kernziele unseres Unternehmens die Möglichkeit zu geben, bei der Arbeit zu lernen und sich weiterzuentwickeln? Wenn ja, haben wir vielleicht das nächste berufliche Abenteuer für dich.

Als sozialer Mensch, dem es am Herzen liegt, das Leben seiner Mitarbeitenden zu bereichern und neuen Mitarbeitern den bestmöglichen ersten Eindruck zu vermitteln, übersetzt du die Bedürfnisse unseres Unternehmens in geeignete Initiativen zur Schaffung einer „Ego-freien“ Arbeitskultur. Klingt interessant? Bewirb dich jetzt!
  • This section is all about your candidate's experience and responsibilities. You should outline very clearly what they should expect from the job role, not from the company itself. 
  • You should use language that speaks to the candidate directly, use of “you”, “we” and “our” are all positives. 
  • Hard skills in this section are important, but don’t overlook the significance of soft skills, like communication and being a team player, these can make a huge difference to the way people work alongside each other and gel professionally. 
  • What do you believe in, and what are your core values?

Onboarding Specialist Responsibilities

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Remember, these are just example responsibilities for an Onboarding Specialist's job description, you should edit and adapt as you need.

· Own our onboarding experiences and processes while striving to constantly improve these.
· Take on board criticisms and proactively seek out actionable feedback from new joiners.
· Lead onboarding sessions to provide the most engaging and enjoyable welcome to our newcomers.
· Help in creating standards for core onboarding content.
· Be responsible for providing and preparing new hires with well prepared onboarding kits dependent on role and department before their first day.
· Gather and file new hire paperwork including contracts and non-disclosure agreements.
· Follow up with new hires to gather feedback and work on any improvements to their first weeks and months.
· Organise technology and permissions ready for their first day.
· Be the first point of contact for new employees and be able to address any issues or queries in a timely and friendly manner.
Denken Sie daran, dass dies nur Beispiele für die Aufgaben eines Onboarding Specialists sind, die Sie nach Bedarf bearbeiten und anpassen sollten.

• Du bist für unsere Onboarding-Erfahrungen und -Prozesse verantwortlich und verbesserst diese stetig.
• Du holst proaktiv Feedback und Kritik von neuen Mitarbeitern ein und setzt dieses für künftige Onboarding-Prozesse ein.
• Du leitest Einführungsveranstaltungen, um unseren neuen Mitarbeitern einen möglichst ansprechenden und angenehmen Empfang zu bereiten.
• Du hilfst bei der Erstellung von Standards für die wichtigsten Einführungsinhalte.
• Du bist dafür verantwortlich, dass neue Mitarbeiter je nach Funktion und Abteilung vor ihrem ersten Arbeitstag mit gut vorbereiteten Einarbeitungspaketen versorgt und vorbereitet werden.
• Du stellst die nötigen Unterlagen für neue Mitarbeiter, einschließlich Verträgen und Vertraulichkeitsvereinbarungen, zusammen und legst sie ab.
• Du setzt dich mit neu eingestellten Mitarbeitern in Verbindung, um Feedback einzuholen und Verbesserungen für ihre ersten Wochen und Monate zu erarbeiten.
• Du organisierst Technik und Benutzerrechte für den ersten Tag.
• Du bist die erste Anlaufstelle für neue Mitarbeiter und sorgst für die zeitnahe und freundliche Klärung von Problemen und Fragen.
  • This section is essential to finding the candidate with the skills and qualifications that will help them in their job role.
  • This should be clear and concise and set boundaries for submissions.
  • The more information you add to your skills section, the less candidates you’ll have to sift through to find the right one.
  • This would waste both your time and the potential candidate so avoid being wordy as much as possible. Think about what would be an essential part of this role, and what would the applicant need to be successful in the job?

Onboarding Specialist Requirements

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Remember, these are just example requirements, you should edit and adapt as you need.

· 1+ years experience in a similar role, either with direct experience with onboarding or within a Human resources team.
· Outstanding communication and organisational skills as well as a high attention to detail.
· An open and welcoming personality, you’re someone upbeat and positive to be around.
· A mindset of ‘employees are our customers’.
· Experience in leading and facilitating training sessions and enjoy educating.
· A creative mindset and a hands-on mentality.
· A team player who enjoys getting on with people from a multitude of backgrounds.
· Fluency in English, any other language would be a bonus.
Denken Sie daran, dass es sich hierbei nur um Beispielanforderungen handelt, die Sie nach Bedarf bearbeiten und anpassen sollten.

• Du bringst mindestens 1 Jahr Erfahrung in einer ähnlichen Funktion, entweder mit direkter Erfahrung im Bereich Onboarding oder innerhalb eines Personal-Teams mit.
• Du besitzt hervorragende Kommunikations- und Organisationsfähigkeiten sowie ein scharfes Auge für Details.
• Du bist eine aufgeschlossene und einladende Persönlichkeit mit einer fröhlichen und positiven Einstellung.
• Du vertrittst die Einstellung „Mitarbeiter sind unsere Kunden“.
• Du besitzt Erfahrung in der Leitung und Moderation von Schulungsveranstaltungen und hast Freude an der Unterrichtung von Mitarbeitern.
• Du verfügst über eine kreative Denkweise und eine ausgeprägte Hands-on-Mentalität.
• Du bist ein begnadeter Teamplayer, der gerne mit Menschen mit unterschiedlichem Hintergrund zusammenarbeitet.
• Du sprichst fließend Englisch, weitere Sprachkenntnisse sind von Vorteil.

Need inspiration?

Your job description will not attract talent all on its own. So when putting together your job post, be sure to show what it's like working at your company not just textually but visually!

  • Remember, attracting a candidate is just as much about your company culture as the job role itself. Make sure to include points that make you seem desirable too!
  • Add photos that show off your office space, team events and your team having a great time.
  • Maybe you could include a video of some team members explaining why they love coming to work, or why they like their role.
  • Include a grid of attractive perks with some nice illustrations. Maybe you have unlimited holidays, or you have an attractive parental leave cover - show off!
  • Why not embed your company's Instagram feed to give a IRL overview of the day-to-day.

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