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Employee Relations Manager Job Description

If you aren’t sure what an Employee Relations role consists of, we’ll fill you in. In short, an Employee Relations Manager takes care of employee satisfaction by improving communication and helping the team build relationships.

Scroll down for our free Employee Relations Manager job ad template.

What is in an Employee Relations job description?

An Employee Relations Manager helps to boost a team’s productivity and motivation in the workplace by improving relationships between employees and departments. This can involve anything from organising team building activities, workshops or hosting group sessions to involve issues.

Essential parts of an Employee Relations’ job description:

  • Employee Relations Managers will work closely with HR Departments to help resolve or streamline any issues that may arise.
  • They will also work closely with team leads and managers to help finetune any communication or relation problems that may be spotted.
  • Employee Relations Managers will often attend training or workshops to stay up to date on developments in teambuilding and communications.
  • This role can be found in any business but are most likely to be utilised in larger businesses or those that are rapidly growing.

Employee Relations Manager Job Description Example

  • Be clear in your description. Know the tasks of the role and ideally who the candidate should be.
  • This means you won’t need to read through too many CVs to find your superstar.
  • You might be tempted to use bullet points in this section, but resist the urge! Tell a story, show off all the cool things they would be responsible for, and get them excited to apply.
  • You should be more focused on your company culture and what your mission is, instead of their daily tasks.

About the role




Are you a people person with a passion for enriching people's life at work? Would you like to take ownership of company HR matters with a focus on the recruitment process, performance reviews, learning and development? Do you enjoy giving employees the opportunity to learn and develop at work that follow our company key objectives? If yes, we may have the next adventure for you here with us at {Company_Name}.

We’re currently on the lookout for a new Employee Relations Manager to join our HR and People team. You will work on leading cross-functional teams to foster good relationships with managers, teams, employees and external partners to provide a smooth and positive employee experience. To succeed in this role you should be a trustworthy communicator with excellent listening and interpersonal skills.
Du bist ein geselliger Mensch und liebst es, das Leben deiner Kollegen zu bereichern? Du würdest gerne die Verantwortung für HR-Angelegenheiten im Unternehmen übernehmen? Es macht dir Spaß, deinen Mitarbeitern die Möglichkeit zu geben, bei der Arbeit zu lernen und sich weiterzuentwickeln, und dabei die Kernziele unseres Unternehmens zu verfolgen? Wenn ja, haben wir vielleicht das nächste berufliche Abenteuer für dich hier bei {Unternehmen_Name}.

Wir sind derzeit auf der Suche nach einem neuen Employee Relations Manager (m/w/d) zur Verstärkung unseres HR- und People-Teams. Als vertrauenswürdiger Kommunikator wirst du unter Einsatz deiner ausgezeichneten zwischenmenschlichen Fähigkeiten und deiner Zuhörerqualitäten funktionsübergreifende Teams leiten und gute Beziehungen zu Managern, Teams, Mitarbeitern und externen Partnern pflegen, um einen reibungslosen und positiven Umgang mit den Mitarbeitern zu gewährleisten.
  • This section is all about your candidate's experience and responsibilities. You should outline very clearly what they should expect from the job role, not from the company itself. 
  • You should use language that speaks to the candidate directly, use of “you”, “we” and “our” are all positives. 
  • Hard skills in this section are important, but don’t overlook the significance of soft skills, like communication and being a team player, these can make a huge difference to the way people work alongside each other and gel professionally. 
  • What do you believe in, and what are your core values?

Employee Relations Manager Responsibilities




Remember, these are just example responsibilities for an Employee Relations Specialist's job description, you should edit and adapt as you need.

· Support the Human Resources and People teams by giving them guidance and support in development opportunities.
· Take ownership of the employee relations processes and initiatives.
· Optimise our current procedures in supporting the business areas and ensure a smooth and consistent employee experience throughout the company.
· Ensure compliance with policies and use easy to understand reporting.
· Develop concepts and guidelines for employee cooperation and advise management on law issues.
· Offer counselling sessions to employees and oversee orientation and training.
· Be the first point of contact for liaising between management and employees.
· Identify sources of issues and misunderstandings throughout the company and work to implement more effective solutions.
Denken Sie daran, dass es sich hierbei nur um beispielhafte Aufgaben handelt, die Sie bitte nach Bedarf bearbeiten und anpassen sollten.

• Du unterstützt und berätst unsere HR- und People-Teams hinsichtlich der Möglichkeiten zur Weiterentwicklung.
• Du gestaltest die Prozesse und Initiativen im Bereich Employee Relationships.
• Du optimierst unsere derzeitigen Verfahren zur Unterstützung der Geschäftsbereiche.
• Du sorgst für einen reibungslosen und einheitlichen Ablauf für die Mitarbeiter im gesamten Unternehmen.
• Du stellst die Einhaltung der Richtlinien sicher und verwendest leicht verständliche Berichte.
• Du entwickelst Konzepte und Leitlinien für die Zusammenarbeit mit den Arbeitnehmern und berätst das Management in Rechtsfragen.
• Du bietest unseren Mitarbeitern Beratungsgespräche an und beaufsichtigst ihre Einarbeitung und Schulung.
• Du agierst als Schnittstelle zwischen Management und Mitarbeitern.
• Du ermittelst die Ursachen von Problemen und Missverständnissen im gesamten Unternehmen und arbeitest an der Entwicklung und Umsetzung effektiver Lösungen.
  • This section is essential to finding the candidate with the skills and qualifications that will help them in their job role.
  • This should be clear and concise and set boundaries for submissions.
  • The more information you add to your skills section, the less candidates you’ll have to sift through to find the right one.
  • This would waste both your time and the potential candidate so avoid being wordy as much as possible. Think about what would be an essential part of this role, and what would the applicant need to be successful in the job?

Employee Relations Manager Requirements




Remember, these are just example requirements, you should edit and adapt as you need.

· Outstanding communication skills, you are a great listener and have impeccable interpersonal skills.
· Great energy, are a team player and strive to make everyone's day-to-day more enjoyable.
· Strong critical thinking and problem solving skills.
· Great energy who enjoys influencing others through your positive attitude and collaborative approach with teams.
· An eye for detail and an analytical mindset.
· Hands-on experience in HRM systems.
· Experience using BambooHR, JIRA and Confluence.
· Fluent English skills are a must, any other language skills would be a bonus.
Denken Sie daran, dass es sich hierbei nur um Beispielanforderungen handelt, die Sie nach Bedarf bearbeiten und anpassen sollten.

• Du verfügst über hervorragende kommunikative Fähigkeiten, kannst gut zuhören und bringst tadellose zwischenmenschliche Fähigkeiten mit.
• Du hast viel Energie, bist ein Teamplayer und bemühst dich, den Arbeitsalltag für alle angenehmer zu gestalten.
• Du verfügst über umfassende Fähigkeiten zum kritischen Denken und zur Problemlösung.
• Du strahlst positive Energie aus und hast Spaß daran, andere durch deine positive Einstellung und deinen kooperativen Ansatz mit Teams zu beeinflussen.
• Du hast ein gutes Auge für Details und eine analytische Denkweise.
• Du bist erfahren im Umgang mit HRM-Systemen.
• Du hast Anwenderkenntnisse in BambooHR, JIRA und Confluence.
• Du sprichst fließend Englisch, weitere Sprachkenntnisse sind von Vorteil.

Need inspiration?

Your job description will not attract talent all on its own. So when putting together your job post, be sure to show what it's like working at your company not just textually but visually!

  • Remember, attracting a candidate is just as much about your company culture as the job role itself. Make sure to include points that make you seem desirable too!
  • Add photos that show off your office space, team events and your team having a great time.
  • Maybe you could include a video of some team members explaining why they love coming to work, or why they like their role.
  • Include a grid of attractive perks with some nice illustrations. Maybe you have unlimited holidays, or you have an attractive parental leave cover - show off!
  • Why not embed your company's Instagram feed to give a IRL overview of the day-to-day.

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