A Community Manager is an expert in communications. They often build communities focused on your product or service and communicate your brand identity to potential customers.
Essential parts of a Community Manager’s job description:
- Community Managers usually work in the marketing department and collaborate with Social Media, PR and Branding teams.
- Community Managers should have exceptional communication skills both verbally and written.
- They should have experience working with branding and communication techniques.
- Some social media experience would be an advantage and past experience with customer service would also help.