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Account Manager Job Ad Template

Spot the difference

Hiring the best talent is hard if you don’t know what it is they’re talented in. To bring in the right candidates, it’s best to brush up on what it is they do. Do you know the difference between an Account Manager and a Sales Manager, for example? And, what separates Sales Associates and Sales Assistants?

Putting it briefly, an Account Manager is the main contact person for a business and its clients, while a Sales Manager recruits, managers and maintains a team of sales professionals. A Sales Associate will work directly with customers either over the phone or in person, while a Sales Assistant will work with customers, as well as stocking shelves and other administrative tasks.

  • An Account Manager is a direct contact between a company and its clients, they will often deal with emails and phone calls from the clients as well as attend any in-person meetings. They will answer questions, upsell products and generally keep the client updated.
  • A Sales Manager is in charge of a team of salespeople, this will include managing shifts, targets and training. They will be experienced in dealing with customers both in-person and over the phone.
  • Sales Associates will often work in face-to-face sales, they will be in charge of piquing clients’ and customers’ interest in a product, as well as answering questions they may have on a product.
  • A Sales Assistant works in both selling a product or service and dealing with any administrative tasks that come with this. This could be stocking shelves, cleaning sales areas or paperwork that might stack up.

Interview questions available

Also see our Account Manager interview questions

Job Ad Template

  • Be clear in your description. Know the tasks of the role and ideally who the candidate should be.
  • This means you won’t need to read through too many CVs to find your superstar.
  • You might be tempted to use bullet points in this section, but resist the urge! Tell a story, show off all the cool things they would be responsible for, and get them excited to apply.
  • You should be more focused on your company culture and what your mission is, instead of their daily tasks.

About the role

Are your communication skills well above average? Do you thrive when diving into the details of a client account? Are budget management, problem-solving skills and rapid-fire responses all key elements of your skill set? If you answered yes to all of these, we’ve got the perfect role for you at {Company Name}.

We’re hunting for an experienced Account Manager who can take on our key clients, and play a valuable role in building strong relationships. As well as answering calls and questions, you will be offering upgrades and upsells to our products, so strong negotiation skills are a must!

You’ll be working closely with our product team and marketing team in order to form a strong all-around brand image and become experts at selling our products.
Are your communication skills well above average? Do you thrive when diving into the details of a client account? Are budget management, problem-solving skills and rapid-fire responses all key elements of your skill set? If you answered yes to all of these, we’ve got the perfect role for you at {Company Name}.

We’re hunting for an experienced Account Manager who can take on our key clients, and play a valuable role in building strong relationships. As well as answering calls and questions, you will be offering upgrades and upsells to our products, so strong negotiation skills are a must!

You’ll be working closely with our product team and marketing team in order to form a strong all-around brand image and become experts at selling our products.
  • This section is all about your candidate's experience and responsibilities. You should outline very clearly what they should expect from the job role, not from the company itself. 
  • You should use language that speaks to the candidate directly, use of “you”, “we” and “our” are all positives. 
  • Hard skills in this section are important, but don’t overlook the significance of soft skills, like communication and being a team player, these can make a huge difference to the way people work alongside each other and gel professionally. 
  • What do you believe in, and what are your core values?

Responsibilities

Keep in mind, these are just examples of Account Manager responsibilities and duties that can be added to your advertisement. These may differ from what you actually require from the role! So, be sure to think carefully and adjust your Account Manager job description based on your open position.

• Retain regular contact with your set clients.
• Stay informed and updated on our product and USPs.
• Upsell our product to your clients.
• Create regular client reports and records.
• Set up, maintain and track invoices.
• Work closely with the product and marketing team to form marketing and sales plans.
• Handle any incoming communication from prospective clients.
• Take note of any suggestions or complaints clients have and forward them to relevant teams.
• Attend training sessions to help better communication with clients.
Keep in mind, these are just examples of Account Manager responsibilities and duties that can be added to your advertisement. These may differ from what you actually require from the role! So, be sure to think carefully and adjust your Account Manager job description based on your open position.

• Retain regular contact with your set clients.
• Stay informed and updated on our product and USPs.
• Upsell our product to your clients.
• Create regular client reports and records.
• Set up, maintain and track invoices.
• Work closely with the product and marketing team to form marketing and sales plans.
• Handle any incoming communication from prospective clients.
• Take note of any suggestions or complaints clients have and forward them to relevant teams.
• Attend training sessions to help better communication with clients.
  • This section is essential to finding the candidate with the skills and qualifications that will help them in their job role.
  • This should be clear and concise and set boundaries for submissions.
  • The more information you add to your skills section, the less candidates you’ll have to sift through to find the right one.
  • This would waste both your time and the potential candidate so avoid being wordy as much as possible. Think about what would be an essential part of this role, and what would the applicant need to be successful in the job?

Requirements

Remember, these are draft Account Manager requirements and may not match with the exact qualifications and skills you’re looking for. Double-check that you’ve noted everything you need from your candidate here.

• Incredibly strong written and verbal communication skills.
• Impeccable time management and organisation skills.
• Skilled negotiator.
• Proven ability to manage multiple client accounts.
• Strong people skills.
• Proven experience with MS Office.
• Proven skills with invoicing software.
• A valid driving licence.
• Professional experience in a similar role.
Remember, these are draft Account Manager requirements and may not match with the exact qualifications and skills you’re looking for. Double-check that you’ve noted everything you need from your candidate here.

• Incredibly strong written and verbal communication skills.
• Impeccable time management and organisation skills.
• Skilled negotiator.
• Proven ability to manage multiple client accounts.
• Strong people skills.
• Proven experience with MS Office.
• Proven skills with invoicing software.
• A valid driving licence.
• Professional experience in a similar role.

Need inspiration?

Your job description will not attract talent all on its own. So when putting together your job post, be sure to show what it's like working at your company not just textually but visually!

  • Remember, attracting a candidate is just as much about your company culture as the job role itself. Make sure to include points that make you seem desirable too!
  • Add photos that show off your office space, team events and your team having a great time.
  • Maybe you could include a video of some team members explaining why they love coming to work, or why they like their role.
  • Include a grid of attractive perks with some nice illustrations. Maybe you have unlimited holidays, or you have an attractive parental leave cover - show off!
  • Why not embed your company's Instagram feed to give a IRL overview of the day-to-day.

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