Cashier Job Description

Do you wonder what a Cashier is and what they do? Cashiers manage the cash registers in your store(s). They register sales, collect payments, process returns, and assist customers.

Scroll down for our free Cashier job ad template.

What is in a Cashier's job description?

The Cashier is in charge of the checkout process in your store. They help customers with tasks such as scanning their purchased items, checking price accuracy, redeeming coupons, collecting payments, and providing change.

Essential parts of a Cashier’s job description:

Cashiers need to have great communication skills as they work directly with customers throughout their day.
They need to be able to work under pressure, as the checkout area can get hectic during busy store hours.
A Cashier should stay calm and friendly at all times and be capable of handling demanding customer situations.
Cashiers are found in practically any industry, although primarily in retail, with employers ranging from small local shops to global enterprises.

Interview questions available

Also see our Cashier interview questions

Cashier Job Description Example

Be clear in your description. Know the tasks of the role and ideally who the candidate should be.
This means you won’t need to read through too many CVs to find your superstar.
You might be tempted to use bullet points in this section, but resist the urge! Tell a story, show off all the cool things they would be responsible for, and get them excited to apply.
You should be more focused on your company culture and what your mission is, instead of their daily tasks.

About the role

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Deutsch

Do you enjoy providing a great customer experience, delivered with a smile? Do you work well under pressure? Are you able to work a cash register and process customer payments accurately and efficiently? If you answered yes to all of these questions, then we have the right job for you here at [Company Name]!

As a Cashier, you are responsible for the checkout area in our store. You work the cash register to scan items, process customer sales, check pricing accuracy, redeem vouchers, and provide change. You are great at answering customer questions, you have a friendly and calm disposition, and you don’t get easily overwhelmed by stressful situations.

Additional tasks include processing returns, keeping the service area clean and tidy, and bagging customer purchases. Do you think you possess the right skills for this Cashier job? Then apply with us today!

Du liebst es, Kunden mit einem Lächeln zu empfangen und ihnen ein tolles Einkaufserlebnis zu bescheren? Du kannst gut auf Kundenfragen eingehen, hast ein freundliches und ruhiges Auftreten und lässt dich von stressigen Situationen nicht so leicht aus der Ruhe bringen? Du bist in der Lage, eine Registrierkasse zu bedienen und Kundenzahlungen genau und effizient zu bearbeiten? Dann haben wir hier bei [Unternehmen_Name] den richtigen Job für dich!

Als Kassierer (m/w/d) bist du für den Kassenbereich in unserer Filiale zuständig. Du scannst Artikel, überprüfst die Richtigkeit der Preise, löst Gutscheine ein, gibst Wechselgeld heraus und packst die Einkäufe der Kunden ein. Du unterstützt außerdem unser Verkaufspersonal bei der Beantwortung von Kundenfragen, bearbeitest Reklamationen und hilfst uns, den Servicebereich sauber und ordentlich zu halten. Du besitzt die richtigen Fähigkeiten für den Job? Dann bewirb dich noch heute bei uns!

This section is all about your candidate's experience and responsibilities. You should outline very clearly what they should expect from the job role, not from the company itself.
You should use language that speaks to the candidate directly, use of “you”, “we” and “our” are all positives.
Hard skills in this section are important, but don’t overlook the significance of soft skills, like communication and being a team player, these can make a huge difference to the way people work alongside each other and gel professionally.
What do you believe in, and what are your core values?

Cashier Responsibilities

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Remember these are example responsibilities, not all of these will be relevant to your specific Cashier’s job description. Please edit the text to match your company’s needs.

• Process customer transactions using the cash register
• Scan purchased items and check the prices are processed correctly
• Collect money from customers and return the correct change
• Handle returns and exchanges
• Redeem vouchers and coupons
• Perform a cash reconciliation at the end of the day (checking the cash balance is correct)
• Provide a great customer experience by always remaining calm, friendly, and professional
• Respond to customer questions and direct them to the right person or department where appropriate
• Maintain a clean working environment, in particular the checkout area
• Bag customer’s purchases

Denken Sie daran, dass es sich hier um Beispielaufgaben handelt, die nicht alle auf Ihre spezifische Kassierer-Stellenbeschreibung zutreffen. Bitte passen Sie den Text an die Bedürfnisse Ihres Unternehmens an.

• Du bearbeitest Kundentransaktionen an der Registrierkasse.
• Du scannst gekaufte Artikel und überprüfst, ob die Preise korrekt verarbeitet wurden.
• Du nimmst Geld von Kunden entgegen und gibst das korrekte Wechselgeld zurück.
• Du wickelst Rückgaben und Reklamationen ab.
• Du löst Gutscheine und Coupons ein.
• Du sorgst mit deinem ruhigen, freundlichen und professionellen Auftreten für ein positives Kundenerlebnis.
• Du beantwortest Kundenfragen und verweist sie gegebenenfalls an die richtige Person oder Abteilung.
• Du gewährleistest eine saubere Arbeitsumgebung, insbesondere im Kassenbereich.
• Du packst die Einkäufe der Kunden ein.
• Du überprüfst am Ende des Tages den Kassenstand und führst die Kassenabrechnung durch.

This section is essential to finding the candidate with the skills and qualifications that will help them in their job role.
This should be clear and concise and set boundaries for submissions.
The more information you add to your skills section, the less candidates you’ll have to sift through to find the right one.
This would waste both your time and the potential candidate so avoid being wordy as much as possible. Think about what would be an essential part of this role, and what would the applicant need to be successful in the job?

Cashier Requirements

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Deutsch

Remember these are example Cashier responsibilities, not all of these will be relevant to your specific job ad. Please edit the text to match your company’s needs.

• Experience as a (Retail) Cashier is preferred
• Able to work a cash register to process purchases
• Strong communication skills and a friendly and calm personality
• Extremely customer-focused and motivated to provide an excellent customer experience
• Ability to work under pressure and deal with demanding customers
• Basic mathematical skills
• Flexibility and capable of switching between different tasks when needed

Denken Sie daran, dass es sich hier um Beispielanforderungen eines Kassierers handelt, die nicht alle auf Ihre spezifische Stellenanzeige zutreffen werden. Bitte passen Sie den Text an die Bedürfnisse Ihres Unternehmens an.

• Du bringst idealerweise Erfahrung als Kassierer/in (Einzelhandel) mit.
• Du bist vertraut mit der Bedienung einer Registrierkasse und kannst Einkäufe zügig bearbeiten.
• Du besitzt starke Kommunikationsfähigkeiten und eine freundliche und ruhige Persönlichkeit.
• Du denkst und handelst äußerst kundenorientiert und bist motiviert, eine ausgezeichnete Kundenerfahrung zu gewährleisten.
• Du besitzt die Fähigkeit, unter Druck zu arbeiten und kannst auch mit anspruchsvollen Kunden umgehen.
• Du besitzt mathematische Grundkenntnisse.
• Du bringst Flexibilität mit und bist in der Lage, bei Bedarf zwischen verschiedenen Aufgaben zu wechseln.

Need inspiration?

Your job description will not attract talent all on its own. So when putting together your job post, be sure to show what it's like working at your company not just textually but visually!

Remember, attracting a candidate is just as much about your company culture as the job role itself. Make sure to include points that make you seem desirable too!
Add photos that show off your office space, team events and your team having a great time.
Maybe you could include a video of some team members explaining why they love coming to work, or why they like their role.
Include a grid of attractive perks with some nice illustrations. Maybe you have unlimited holidays, or you have an attractive parental leave cover - show off!
Why not embed your company's Instagram feed to give a IRL overview of the day-to-day.