Glossary: HR & Recruiting Definitions
Company culture refers to the morals, values, mission and views of a company. It also includes the internal behaviour of the company, as well as their management team and employees. The culture of a company is often outlined in their mission statement, which will help guide its team’s way of thinking.
The definition of company culture also contains the social interaction within an organization, as well as with customers and business partners. With the help of shared social values such as respect, trust and goodwill, the culture of a company helps to form a business or brand identity.
Company culture is important as it will affect the way employees interact with each other, as well as external stakeholders. A company with an open communication culture, for example, will be comfortable asking each other for help, as well as providing constructive and respectful feedback.
It’s also important to have a good company culture, as it will greatly impact productivity. Having a company culture that encourages staff to try new things and strive towards a clear-set mission will ensure the team feel motivated, supported and comfortable in the workplace.
Good company culture will also bring in more attention when you have an open job position or are recruiting new business partners.
The way that employees experience company culture within a business is often based on how management interact and behave with the team. Another factor that can impact company culture is how highly the business values team building and the mental health of their staff. Some company culture examples include:
Outsiders such as customers, business partners or even potential applicants also experience a company’s culture when they interact with the company and its representatives.
The way external stakeholders experience company culture includes the following:
Customer experience
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