A Travel Agency Manager is responsible for the day-to-day operations of your travel agency. They run the store, manage the employees on your team (e.g., Travel Agents), negotiate deals with travel partners, and create the overall growth strategy for the agency.
Typical Travel Agency Manager skills and characteristics to look for during the job interview include:
- Strategic and sales-driven mindset and the ability to see the bigger picture when creating a plan to help the travel agency reach new heights
- Exceptional interpersonal and communication skills
- Structured and organised way of working and the ability to create, implement, and follow clear processes
- Excellent leadership skills and qualities
Interviewing a Travel Agency Manager
Ensure you find the right candidate for your Travel Agency Manager position by asking them the right type of interview questions. This will help you understand your candidate’s skills and experience much better, which means you have a better chance of hiring the best, most-qualified person for the job.
Luckily, we have done the hard work for you. Below, we list a bunch of Travel Agency Manager interview questions and answers that you can ask your candidate. These job-specific questions are designed to uncover the most useful information for the role, giving you everything you need to make an informed hiring decision.
Our interview questions are suggestions for the earlier stages of the interview process and for candidates with average work experience. They are therefore a little more general.
How to open the job interview
For many candidates, job interviews are nerve-wracking and, quite frankly, terrifying experiences. After all, they are often desperate to impress you (the employer) and convince you that they are the right fit.
But in their state of anxiety, their nerves can quickly get the better of them. And before you know it, your questions are met with stuttering and vague answers. In many cases, the interviewee will actually know the correct answer, but they’re just too overwhelmed by nerves.
To prevent this from happening, we advise you to start the interview with some easy opening questions. Such starter questions are meant to make the candidate feel more comfortable and calm as they get the time to slowly settle into the interview.