Glossary: HR & Recruiting Definitions
Shortlisting is the process of identifying candidates from the applicant pool that best meet the requirements and criteria of a job posting and who will be moved forward in the recruiting process. In other words, creating a “short” list or narrowed-down selection of qualified candidates whom an organisation wants to contact.
Shortlisting occurs after candidate sourcing and before the interview process. Screening and shortlisting usually happen simultaneously. As resumes get screened, the best candidates are shortlisted and moved to the next stage.
Shortlisting will help to speed up and better manage the hiring process. One of the benefits is that it establishes standards for ideal candidates. It also gives an organisation valuable insight into the recruiting strategy. If a company has difficulty finding applicants to shortlist, it can signal that expectations are too high or job postings are not on the right platforms.
Before a job is posted, it’s necessary to determine the essential and desirable criteria required for the role. Essential criteria are often called “knockout questions” as they are what a candidate must have to move forward. These vary from hard skills, to work visas or a driver's license. Unlike the must-haves, desirable criteria are the nice-to-have, like proficiency in a foreign language or experience with specific software. Most important is that whatever criteria you choose can be applied across all candidates consistently and fairly.
Some typical shortlist criteria include:
The goal of a shortlist is narrowing down the applicant pool into a manageable number of candidates. Setting the maximum number of candidates to shortlist may depend on the resources available or how quickly a role needs filling. Some organisations choose a percentage of applicants to shortlist vs. a fixed number. Analysing the outcomes of past interview-to-hiring conversions is also useful.
One way to screen applicants is by manually creating a shortlisting scorecard grid to rank and identify the strongest candidates to move forward. These days, many organisations use Applicant Tracking Systems that automate parts of the screening process, weeding out applicants based on keywords or answers to screening questions.
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Talent sourcing is the process of researching, generating, identifying, and building relationships with potential candidates.
Hiring is the practice of finding and selecting candidates to fill job vacancies.
Applicant Tracking System (ATS)
An Applicant Tracking System, or ATS, is digital software that assists in the recruiting and hiring process.
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