Staffing and Recruiting

Job Squad

11-50

Latvia

German Advisor in Riga Latvia. FLight and 2 months accommodation for reallocation support.  

**Location:**

*   **Riga, Latvia**
*   After your first three months, there’s an option to work from home at least two days a week, especially if you’re on a late shift ending after 9 pm.

**Working Hours:**

We’re flexible, with part-time options (minimum 20 hours per week), but you’ll need to commit to full-time hours during your first two months for training.

*   If you’re not a native speaker, you’ll go through a language assessment.

OFFER

**€1,500** **\-** **€1,650** depending on your experience it can be discussed.

## Tasks

**What You’ll Be Doing:**

*   **Helping Customers**: You’ll handle customer inquiries over the phone, email, or chat, providing solutions and ensuring they’re satisfied with our service.
*   **Documenting**: Record each case in our system, so we have a clear history of every interaction.
*   **Problem-Solving**: Work to resolve issues quickly, meeting our performance goals. If something urgent comes up, flag it with your supervisor right away.
*   **Teamwork**: While you’ll need to work independently, being a team player and communicating well with others is key.
*   **Keeping Standards High**: Aim to meet our quality standards in every interaction and ensure you’re hitting targets for response times and resolution rates.
*   **Flexibility**: Be open to taking on extra tasks that help the team or our clients, and stay engaged by attending training sessions when needed.

## Requirements

REQUIREMENTS

*   **Language Skills**: You should be at least B2 level or better German and B1+ in English, so you can handle documentation and system logging.
*   **Experience**: Experience in outsourced customer service is a plus, but not a must.

## Benefits

**Perks & Benefits**

*   **Relocation Package**: We’ll cover your flight and 2 months of accommodation provided by Jobsquad.
*   **Comprehensive Health Insurance**: Coverage for you and your family, including routine check-ups, dental, vision, prescriptions, and mental health support.
*   **Training & Development**: Start with paid training, and keep growing with access to 5000+ free courses through our platform, especially in cutting-edge technologies.
*   **Work-Life Balance**: Enjoy 4 weeks of paid vacation each year, and a supportive work environment with regular team-building events and wellness activities.
*   **Additional Perks**: Language courses, fitness programs, discount card.

This is a role where you can grow, contribute, and be part of a supportive team.

We have wroles on email and also on chat.

Employee

Professional / Experienced

German Advisor in Riga Latvia. FLight and 2 months accommodation for reallocation support. 
Location:
<ul>
<li>Riga, Latvia</li>
<li>After your first three months, there’s an option to work from home at least two days a week, especially if you’re on a late shift ending after 9 pm.</li>
</ul>
Working Hours:
We’re flexible, with part-time options (minimum 20 hours per week), but you’ll need to commit to full-time hours during your first two months for training.
<ul>
<li>If you’re not a native speaker, you’ll go through a language assessment.</li>
</ul>
OFFER
€1,500 - €1,650 depending on your experience it can be discussed.
<h2 id="tasks">Tasks</h2>
What You’ll Be Doing:
<ul>
<li>Helping Customers: You’ll handle customer inquiries over the phone, email, or chat, providing solutions and ensuring they’re satisfied with our service.</li>
<li>Documenting: Record each case in our system, so we have a clear history of every interaction.</li>
<li>Problem-Solving: Work to resolve issues quickly, meeting our performance goals. If something urgent comes up, flag it with your supervisor right away.</li>
<li>Teamwork: While you’ll need to work independently, being a team player and communicating well with others is key.</li>
<li>Keeping Standards High: Aim to meet our quality standards in every interaction and ensure you’re hitting targets for response times and resolution rates.</li>
<li>Flexibility: Be open to taking on extra tasks that help the team or our clients, and stay engaged by attending training sessions when needed.</li>
</ul>
<h2 id="requirements">Requirements</h2>
REQUIREMENTS
<ul>
<li>Language Skills: You should be at least B2 level or better German and B1+ in English, so you can handle documentation and system logging.</li>
<li>Experience: Experience in outsourced customer service is a plus, but not a must.</li>
</ul>
<h2 id="benefits">Benefits</h2>
Perks &amp; Benefits
<ul>
<li>Relocation Package: We’ll cover your flight and 2 months of accommodation provided by Jobsquad.</li>
<li>Comprehensive Health Insurance: Coverage for you and your family, including routine check-ups, dental, vision, prescriptions, and mental health support.</li>
<li>Training &amp; Development: Start with paid training, and keep growing with access to 5000+ free courses through our platform, especially in cutting-edge technologies.</li>
<li>Work-Life Balance: Enjoy 4 weeks of paid vacation each year, and a supportive work environment with regular team-building events and wellness activities.</li>
<li>Additional Perks: Language courses, fitness programs, discount card.</li>
</ul>
This is a role where you can grow, contribute, and be part of a supportive team.
We have wroles on email and also on chat.

German Advisor (Flight & 2 months accommodation assistance)

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