Weighing-Net, the e-commerce channel of Gram Group in the UK, is seeking a dynamic and capable Internal Sales Representative to join our growing e-commerce team. This role is ideal for a proactive, self-motivated professional fluent in English (essential for UK and Northern European markets) eager to drive sales and deliver exceptional customer support on our e-commerce platform. The successful candidate will act as the primary contact for customers interested in our weighing solutions, ensuring a seamless, supportive purchasing experience.
As part of Gram Group, a leading manufacturer in the industrial weighing sector, Weighing-Net specializes in innovative and effective weighing solutions tailored for diverse business needs in the UK. Our commitment to quality, accuracy, and customer satisfaction has made us a trusted name in the industry.
Tasks
Key Responsibilities:
- Provide thorough product guidance to potential and existing customers, assisting them in selecting the most suitable weighing solutions for their needs.
- Prepare and follow up on quotations, maintaining effective communication with clients to maximize sales opportunities.
- Proactively enter orders and manage customer inquiries via phone and email, delivering prompt and reliable customer support.
- Acquire and deepen technical knowledge of our products to enhance sales potential and customer satisfaction.
- Collaborate with sales and technical teams to stay informed on product knowledge and sales strategies.
Requirements
Requirements:
- Proficiency in English. We value if the candidate is proficient in a second european language (especially Spanish, German, French, Dutch or Italian).
- Proven experience in sales or customer support, preferably within a B2B environment.
- Strong ability to learn and understand technical products; experience in selling technical products (hardware, software, industrial equipment, etc.) is highly valued.
- Excellent communication and interpersonal skills, with the ability to engage effectively with customers and team members.
- Strong organizational skills and the ability to manage multiple tasks efficiently.
- Self-starter with a results-driven approach and the ability to work independently.
Benefits
What We Offer:
- A dynamic, supportive work environment with opportunities for professional growth and development.
- A competitive salary and benefits package.
- The chance to be part of an innovative, industry-leading company in the e-commerce sector for industrial weighing.
Interested candidates are invited to submit their CV and a cover letter highlighting their suitability for the role and language proficiency.
We thank all applicants for their interest in Weighing-Net; however, only those selected for an interview will be contacted.