Customer Care Advisor (Temporary Position) with German

Are you a native German speaker who wants to work in an international environment? Are you looking for an opportunity to join a welcoming, dynamic, and diverse team? Then this is a great opportunity for you, don't miss out!

Our client is an American multinational company with an office in the center of Barcelona. They are looking for someone dynamic, energetic, and willing to learn more about the world of customer service. They also offer many great benefits, which you can read about below!

• Accurately taking care of the order processing, delivery creation, and shipment processing
• Support Customers through a prompt resolution to issues regarding stock availability, sales orders, shipment status, product and services
• Build strong customer relationships
• Receive and process sales orders
• Follow up on order status and order book maintenance
• Attending trade shows

• 1 year of experience in Customer Service and/or Sales Support
• Ability to interact effectively and cooperatively with different stakeholders
• Great communication and interpersonal skills
• Detailed-oriented and proactive
• Great organizational skills, proactivity, and desire to develop
• Native level of German
• Full Professional level of English

• Temporal contract
• Competitive salary package
• Hybrid working model
• Bicing card
• Gym allowance
• International team with a hands-on and stable environment
• Office located in the city center
• Working Hours: Monday to Friday 09:00 - 17:30

• Step 1: Interview with our Recruiter to get to know you better
• Step 2: Interview with the HR and Hiring Manager
• Step 3: Interview with the Head of the Department