Salesforce Marketing Cloud CRM Manager (f/m/d)

How you are part of our success story:

As our Salesforce Marketing Cloud – CRM Manager at Homelike, you will manage our automated and campaign communications along the full customer journey. Your job is to have a strong understanding of constructing and executing campaigns using Salesforce Marketing Cloud and its connection with Salesforce Sales Cloud. You will have a good balance between technical, strategic, and creative skills. Based on your data analysis, you will be responsible to drive improvements of Homelike’s KPIs, e.g. conversion and retention rates.

What you need to convince us:

• You have a minimum of 2-3 years working experience in email marketing, focused on lead generation, nurturing and retention or as a management consultant.
• You are proficient in Salesforce and Salesforce Marketing Cloud (in particular, Journey Builder)
• Full responsibility of Email Journey Design, implementation & testing.
• You have a good knowledge of AMPscript and SQL – HTML and CSS is a bonus.
• You have good analytical skills and experience with reporting and data analysis.
• You have a strong ability to collaborate with other teams to automate and optimize processes.
• You have an entrepreneurial ‘can do’ attitude.
• You have a high affinity towards technology and IT.
• You are fluent in English.

What you can expect from your Homelike journey:

Work-Life-Balance

• Flexible Working: Choose your work arrangement and work either entirely remotely or from our modern office hubs (currently in Cologne and London).
• Trust Working Hours: Structure your day based on your team and individual preferences.
• Additional Day Off: Make use of an extra day off for life events such as marriage or moving houses.

Learning & Development

• Homelike Academy: Develop new skills by participating in monthly internal training academies moderated by Homelike´s experts.
• 360° Feedback: Receive regular and/or holistic feedback from your manager, peers and stakeholders for your professional growth.
• Team Shadows: Gain interesting insights and exposure by shadowing different departments.
• Exclusive Top Talent Program: Become part of the top talent program with exclusive personal development access to accelerate your growth career progression within Homelike.
• External Guest Speakers: Broaden your perspectives and network with industry experts, or influential individuals from outside the company.

Modern Culture

• Global Talent Team: Join a diverse global team with 20+ nationalities based in 7 countries around the globe.
• Entrepreneurial Empowerment: Contribute your ideas and make a substantial impact on the product and the company’s success.
• Agile Mindset: Be part of tech-driven solutions and a flexible way of thinking that enables people to react quickly and adapt to changing situations.
• Company & Team Events: Enjoy monthly after-work gatherings in Cologne/London, remote team activities and bigger company events, fostering team belongingness and connection.
• Talent Engagement: Get involved in different learning groups or guilds to strengthen relationships outside the work setting.