Marketplace Manager

About Us

Tambo is a Marketplace Services Platform that helps brands and retailers grow their sales on Amazon, whether they are starting out, looking to expand or simply optimising their current listings to drive performance. We offer a broad range of strategic, optimisation, management and advertising services in the UK and globally.

This is a great opportunity to work, in arguably the most exciting area of e-commerce, with world leading brands (e.g. GHD, Wella and Next to name a few) to help them grow sales both in the UK and internationally.

The Role

After an influx of new clients, we are looking for a Senior Amazon Marketplace Manager to lead on some of our key clients. Reporting to a senior member of managed services,, you will be responsible for strategy development and management of the day-to-day operations for multiple high-profile clients on primarily the Amazon marketplace.

You will be an integral part of the team, bringing new ideas and expertise that helps build Tambo at a key stage in our development.

As a member of the Tambo family, you will be part of our journey as an ambitious and rewarding scale up. Your skills, feedback, passion and drive will help clients and Tambo to grow.

Responsibilities will include:

• Owning client relationships, deliverables, and daily operations
• Analysing account performance , market behaviours on Amazon using proprietary and third-party tools and optimising accounts
• Developing and implementing workplans, action plans, and commercial reviews
• Monitoring account performance and providing operational support
• Responsibility of performance for advertising strategies, managing campaigns
• Producing and presenting insight led reports and performance review documentation
• Leading, mentoring, and supporting team members / clients
• Collaborating internally to negotiate and plan project deliverables
• Serving as an industry expert for Amazon and marketplaces
• Supporting broader business initiatives

We are looking for passionate and skilled candidates with 3+ years’ experience with Amazon Seller/ Vendor Central and Amazon Advertising (AMS). You should be data led and confident in translating data into clearly communicated insights and appropriate actions. Both agency or National Account management backgrounds will be considered. You should have proven success with developing and delivering strategic growth plans, possess excellent communication/ presentation skills and commercial acumen. People management experience would also be beneficial.

Essential

• 3 years Amazon Marketplace experience (Brand or Agency side)
• Strong client management skills
• Excellent written English and attention to detail
• Proficient in analytical tools (Excel, Google Analytics)
• Strong commercial acumen
• Ability to communicate effectively with internal and external stakeholders
• Demonstrated accountability for client/account targets
• Strategic thinking and decision-making abilities
• Effective planning, prioritisation, and time-management skills
• Experience with e-commerce content preparation
• Familiarity with Amazon analytics tools like Helium 10 and Keepa

Preferred

• People management skills
• Experience with other marketplaces such as ebay, Allegro, Walmart, TikTok
• Consultative selling / upsell / expansion of client scope

• Private health insurance including gym discount scheme (upon passing probation)
• Flexible working
• Personal development budget & plan (£250/year)
• Free Amazon Prime
• Annual Company Trip
• Birthday day off
• Work from anywhere for up to 5 weeks a year
• 3pm Fridays
• Annual Charity Day
• 26 Days Hol + Bank Holidays

Come and join one of the friendliest teams in the industry! You can expect an intro call, followed by a task stage and then a final call with a member of a member of the senior membership team.