IT Support - Working Student (m/f/d)

SimScale is an engineering simulation platform that is revolutionizing the way engineers, designers, scientists, and architects design products. The SimScale platform is accessible completely via a web browser, with an easy-to-use interface which supports numerous simulation types including Structural Mechanics, Fluid Dynamics and Thermodynamics.

By harnessing the power of the cloud for simulation, SimScale eliminates the hurdles that accompany traditional simulation tools: high installation costs, licensing fees, deployment of high-performance computing hardware, mandatory updates and maintenance. Users always have the latest version of SimScale.

Your Opportunity

As an IT Support working student at SimScale, your mission is to support us on maintaining our office and remote employee workspaces. With your help, we will make sure that everyone has IT infrastructure available that makes their job as easy and enjoyable as possible.

This ranges from basics like provisioning and managing personal computers (Linux, Windows and MacOS) to topics like setting up new workspaces, onboarding new team members or maintaining our hardware inventory. You should also be both able and eager to educate users on matters such as security or how to use our infrastructure.

What we expect from you

• Helpful, people-oriented, ownership mindset: you feel responsible for keeping infrastructure running, enabling users and keeping them happy, and continuously looking for the next improvements
• Very solid skills with maintaining Linux, Windows, macOS machines (configuration, troubleshooting)
• Experience managing mobile devices (Android and iOS)
• Basic skills in a scripting or programming language
• Fundamental understanding of networking (troubleshooting, maintenance)
• C1+ Level English
• You are currently enrolled in a German university and are available for at least 6 months
• Work location: Munich office based

What you can expect from us

• A dedicated team with high expertise, and the opportunity for unrestricted personal growth - start your career with us and become a leader
• An environment where your opinion and ideas matter - we will give you space to make an impact quickly through goal-oriented tasks and projects that leave space for creativity
• A multicultural and inclusive work environment: we come from more than 35 different countries!
• Manage when and where you work with flexible working hours and remote work around the globe
• Your health is important: We offer health insurance (medical, dental, vision, disability, etc.), retirement insurance, company pension scheme, paid sick time off, and paid vacation
• Enjoy freshly cooked lunches in our office every Wednesday
• Feel positive about yourself with a subsidized gym membership in Munich, Basketball meetups, virtual sports and gaming challenges as well as internal wellbeing support
• Professional and personal development opportunities such as online and offline learning, language courses and tech talks
• Relocation and visa support to ease your (and your family’s) relocation
• Fun team events, internal support groups such as “Living in Germany” and the opportunity to join our ESG (environmental, social and governance) or DE&I (diversity, equity and inclusion) task forces

Diversity, Equity and Inclusion at SimScale

At SimScale, we look beyond borders and hire great talent from all parts of the world. With our team consisting of people from various backgrounds, we truly embrace diversity and encourage everyone to be themselves. We are unified by curiosity, dedication and our team spirit! As an equal opportunity employer, we acknowledge that our employees have different aspirations and career goals, and therefore are committed to create a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. A copy of SimScale's full recruiting guideline can be made available on request. Kindly let us know how you would like to be addressed and whether you have specific requirements for the interview.