SIDES (SimplyDelivery GmbH)
SIDES (SimplyDelivery GmbH)

Customer Support Associate (m/f/d)

Employee
Customer Service

Your mission

●Handling customer inquiries and issues via phone, email, and chat

●Providing technical and non-technical support services

●Documenting and tracking customer interactions in the CRM / Ticket system

●Collaborating with other departments to resolve customer issues

Your profile

●Experience in customer service or technical support

●Excellent communication skills in Dutch and English. It is a plus if you are fluent in French.

●Ability to solve problems quickly and efficiently

●Customer-oriented mindset and team skills

Perks & Benefits

  1. Market-based salary
  2. Pension plan
  3. 25 vacation days
  4. Hybrid work setting
  5. Phone allowance & laptop
  6. Access to multiple learning and development platforms, mental health support, corporate benefits platforms and many other benefits
  7. Two great company events every year
  8. Career development and feedback cycles twice a year Interested? Send your application to or apply via our website .
Updated: 2 days ago
Job ID: 13380460
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SIDES (SimplyDelivery GmbH)

51-200 employees
Food and Beverage Retail

At SIDES, we are transforming the gastronomic delivery industry with our cutting-edge, cloud-based software. Our innovative, modular system is designed to meet the unique needs of…

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  1. Customer Support Associate (m/f/d)