Operations, Sales and Marketing Manager

We are seeking a passionate and experienced Operations, Sales and Marketing Manager to spearhead our sales and marketing efforts in the UK market while optimising Operations. This role is pivotal in driving sales, enhancing brand visibility, and ensuring customer satisfaction while aligning with our core values of authenticity and customer-centricity.

The ideal candidate will have a proven track record in operations, sales and marketing, with a deep understanding of the market, culture, and business practices.

Location: London, UK

Position Type: Full-Time

Key Responsibilities:

Sales Growth and Strategy:

• Develop and implement sales strategies tailored to the UK market, focusing on increasing revenue and market share.
• Monitor sales performance metrics, analyse trends, and adjust strategies to meet targets.
• Collaborate with product development teams to align sales efforts with new product launches.
• Analyse market trends, customer needs, and competitive landscape to identify new business opportunities. Expand the customer base by building relationships with B2B clients and distributors.

Marketing Initiatives:

• Design and implement innovative marketing campaigns across digital platforms (Instagram, Facebook, LinkedIn, Redbook, WeChat, Weibo, Baidu) and offline channels to enhance brand visibility.
• Manage the company's social media presence, SEO strategies, and content marketing to attract target audiences.
• Conduct market research to understand customer preferences and competitor positioning.
• Oversee the production of promotional materials, ensuring they reflect the brand's commitment to quality and authenticity.

Cost Optimisation:

• Implement cost-effective marketing strategies without compromising quality.
• Work closely with supply chain teams to optimise inventory management and procurement costs while reducing waste.

Customer Engagement:

• Build strong relationships with customers by delivering exceptional service.
• Leverage customer feedback to improve products and services continuously.
• Develop loyalty programs to enhance customer retention.

Market Expansion:

• Drive Shakeii Shakeii’s growth into new markets through strategic planning.
• Represent the brand at trade shows, events, and networking opportunities.

Leadership:

• Manage, train, and motivate the operations team, fostering a culture of excellence and customer service.
• Set clear goals for the wider team and provide regular feedback to ensure alignment with company objectives.
• Foster a collaborative work environment that embodies Shakeii Shakeii’s values.

Education:

• Bachelor’s degree in Marketing, Business, or a related field. Knowledge of the retail, beverage or food industry is a plus.

Experience:

• At least 5 years in operations, sales and marketing, with a focus on the International market.
• Proven track record in developing and executing successful sales strategies.
• Experience in managing and leading a sales team.

Skills:

• Fluency in Mandarin and English is essential; additional Asian language proficiency is advantageous.
• Comfortable with Graphic designing.
• Excellent communication, negotiation, and interpersonal skills.
• Strong analytical skills with the ability to interpret market data and customer feedback.
• Creative thinker with a passion for marketing and brand development.
• Proficient in Microsoft Office and CRM software.

• Competitive salary with performance bonuses.
• Opportunities for professional development and career progression.
• Employee Discounts.
• Pension plan.
• A dynamic, supportive, and innovative work environment.

If you are ready to elevate your career in sales and marketing with a brand that values tradition, innovation, and customer experience, please submit your CV and a cover letter explaining why you are the perfect fit for Shakeii Shakeii.

Join us at Shakeii Shakeii, where every shake tells a story, and every customer experience is crafted with care.