Food and Beverage Retail

Shakeii Shakeii

51-200

Job Overview We are seeking an experienced and motivated Assistant Store Manager to join our dynamic team. The successful candidate will play a critical role in supporting the Store Manager in all aspects of daily operations, with a particular focus on supplier management, Inventory control, and Customer Service excellence
Apart from management of the day-to-day operations, you will also ensure that the team morale is high, and the Shakeii values alongside commercial success are achieved.
<h2>Tasks</h2>
Key Responsibilities
Supplier Management &amp; Inventory
<ul>
<li>Manage relationships with suppliers, negotiate favourable terms, and maintain strong partnerships to ensure optimal product availability</li>
<li>Oversee the ordering process from suppliers, ensuring appropriate stock levels are maintained and minimizing waste</li>
<li>Monitor inventory levels, conduct regular stock audits, and implement effective inventory management strategies</li>
<li>Coordinate with distributors and wholesalers to ensure timely delivery of products</li>
</ul>
Operations &amp; POS Systems
<ul>
<li>Utilise and maintain the store's Point of Sale (POS) system for inventory tracking, sales analysis, and operational efficiency</li>
<li>Generate and analyse reports from the POS system to inform business decisions and optimise store performance</li>
<li>Ensure proper implementation of POS features for real-time stock tracking, automated reordering, and data analytics</li>
<li>Assist in opening and closing procedures, including register management and daily financial reconciliation</li>
</ul>
Sales &amp; Marketing
<ul>
<li>Support the implementation of marketing strategies to drive store traffic and increase sales</li>
<li>Analyse sales data to identify trends and opportunities for growth</li>
<li>Collaborate with the commercial team on promotions, new product launches, and customer engagement initiatives</li>
<li>Ensure attractive visual merchandising and store presentation to enhance the customer shopping experience</li>
</ul>
Customer Service &amp; Team Management
<ul>
<li>Deliver exceptional customer service and resolve customer complaints promptly and effectively</li>
<li>Train, supervise, and motivate sales associates to maintain high standards of customer service</li>
<li>Create employee schedules, conduct performance reviews, and implement coaching as needed</li>
<li>Promote a positive work environment and strong team culture</li>
</ul>
Qualifications &amp; SkillsEssential Requirements
<ul>
<li>Fluency in Chinese (Mandarin or Cantonese) and English, both written and spoken</li>
<li>Previous retail management experience, preferably in grocery or food retail</li>
<li>Strong understanding of supplier management and ordering processes in retail environments</li>
<li>Proficiency with POS systems and inventory management software</li>
<li>Excellent customer service and communication skills</li>
<li>Strong leadership abilities and team management experience</li>
</ul>
General Management Support:
<ul>
<li>Assist Store Manager with scheduling, budgeting, and staff development</li>
<li>Supervise daily operations during Manager's absence</li>
<li>Support recruitment and training of new team members</li>
<li>Ensure compliance with company policies and procedures</li>
</ul>
Preferred Qualifications
<ul>
<li>Experience in grocery retail specifically, with knowledge of food handling and storage requirements</li>
<li>Understanding of Chinese culture and food products to better serve our customer base and manage suppliers</li>
<li>Knowledge of retail marketing strategies and sales techniques</li>
<li>Experience in financial management, including budgeting and cost control</li>
</ul>
What We Offer
<ul>
<li>Competitive salary based on experience and qualifications</li>
<li>Opportunities for career advancement and professional development</li>
<li>A dynamic and inclusive work environment</li>
<li>Employee discount program and additional benefits</li>
</ul>
Working Hours
<ul>
<li>Full-time position requiring flexibility to work evenings, weekends, and holidays as needed</li>
</ul>
How to Apply:
If you are a driven and ambitious retail professional looking for a new challenge, please submit your application, including your CV and a cover letter.
Job Types: Full-time, Temp to perm
Contract length: 12 months
<h2>Requirements</h2>
Qualifications and Requirements:
<ul>
<li>Bachelor's degree in business management, hospitality, or a related field (Master's degree is a plus).</li>
<li>Proven experience in managing retail outlets, in the food and beverage industry.</li>
<li>Strong leadership and team management skills.</li>
<li>Excellent communication and interpersonal abilities.</li>
<li>Analytical and problem-solving skills.</li>
<li>Knowledge of food safety regulations and health standards.</li>
<li>Financial acumen and budget management experience.</li>
<li>Adaptability to changing market conditions and trends.</li>
<li>Proficiency in using various software and technology for operational management.</li>
</ul>
<h2>Benefits</h2>
Benefit:
<ul>
<li>Company Discounts</li>
<li>Company Pension</li>
<li>Bonus &amp; Incentive Schemes</li>
</ul>

Assistant Store Manager

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