We are seeking an experienced Back Office Support Specialist to join our team at Toronto. The successful candidate will be responsible for providing high-quality back office services to our clients and sales-team.
Tasks
- Supporting a senior member of the sales and project management team.
- Performing various administrative duties: calendar management, meetings management, coordinating travel, process expense reports, sales reporting.
- Manage the day-to-day sensitive and confidential business activities.
- Maintain updated files and records including meeting decks and executive summaries.
- Schedule meetings and maintain the Executive’s daily and long-term calendar in a manner that provides the most effective use of the Executive’s time and prioritizes business needs.
- Prepare communication overview by account with KAM team weekly + monthly.
- Relationship Management: Cultivate strong relationships with customers in a designated territory to understand their business needs and identify areas of opportunity. We are a people business at our core, treating both customers and associates with the same respect.
- Cold Calling & Prospecting: Effectively cold call on potential customers in the territory to grow a book of business. We focus on being green and growing to continuously open new business.
- Multi-task in a fast-paced environment.
Requirements
- High school diploma or equivalent.
- Minimum (1) year office services experience preferably in a sales department, retail sector or large international corporate environment.
- Skilled in the use of mail, phone, email, digital reprographics and mail equipment.
- Familiar with general back office procedures to meet and maintain client satisfaction.
- Independent problem solver who is passionate about customer service.
- We are an Equal Opportunity Employer. All qualified applicants will be considered for employment regardless of age, national origin, race, color, disability, religious beliefs, or sexual orientation.
Benefits
- Professional Training
- Receive hands-on coaching from industry experts to excel as a sales representative.
- Career Advancement
- Clear pathways for growth in your sales career, with opportunities for promotion from within.
- Dynamic Work Environment
- Join a supportive and energetic team culture where every sales representative has the opportunity to thrive.
- Competitive Compensation
- Plus performance-based incentives rewarding top-performing sales representatives.