Senior Product Manager/Owner (Hybrid, Zürich)

About Rivero:

Established in 2019 and headquartered in Switzerland, Rivero is a fast-growing European company and a Visa Fintech Partner specialising in streamlining payment operations within the highly regulated payments industry. We focus on offering unique SaaS solutions for fraud recovery, dispute management, and payment scheme compliance.

Rivero strives to stand as a front-runner in the industry, offering best-in-class SaaS solutions that combine innovation with deep expertise. We are looking for an ambitious and driven person to join us for the exciting phase ahead.

What you can expect from the job

As our Senior Product Owner, your responsibilities will include:

• Define and prioritize product features and improvements based on customer feedback, market research, and business goals.
• Create and maintain the product roadmap, ensuring alignment with the company's strategic objectives and priorities.
• Collaborate with design and engineering teams to translate requirements into user stories, acceptance criteria, and design specifications.
• Conduct user acceptance testing (UAT) to validate that delivered features meet quality standards and user expectations.
• Maintain and monitor key performance indicators (KPIs) and user feedback to identify opportunities for improvement and optimization.
• Regularly exchange with customers and stakeholders.
• Stay informed about industry trends and emerging technologies.
• Work closely with engineering, sales and operations to advance our product and improve our offering.

What we are looking for

We value self-aware, proactive people who take initiative and drive our products forward.

• You advocate for the customer, leveraging insights to guide product enhancements and deliver exceptional user experiences.
• You are a collaborative leader who fosters teamwork, inspires cross-functional collaboration, and motivates teams towards shared product goals.
• Strong decision-making skills to prioritize tasks and features, balancing short-term objectives with long-term strategic goals.
• You have an analytical mindset, leveraging data and metrics to make product decisions, track performance, and continuously optimize the product.
• You should be adaptable and open to adjusting plans and priorities based on new information or shifts in business needs.
• Excellent interpersonal skills and a good communicator with proficiency in English
• Start-up / Scale-up experience
• Experience as a product owner with SaaS
• A plus is payment domain knowledge, particularly with card payment networks (Mastercard, Visa, etc.).
• Familiarity with technical concepts and software development processes can be advantageous.

• Collaborative Workspace: Work from a historic building only two minutes from the Oerlikon station, with a park next door and great food/coffee options. Alternatively, great co-working spaces are available for employees in select locations.
• International Startup Culture: Work with a diverse team in a role with room to take ownership and growth opportunities as the company expands.
• Learn Continuously: Benefit from frequent academy sessions hosted by your peers on a variety of topics that help you both learn and grow.
• Social Events: Enjoy regular social events and bi-annual on-site company events in Zurich.
• Give Back to the Community: Enjoy five extra days beyond your annual holiday allowance to give back to society through volunteering or community work.
• Dog-Friendly Office: Bring your furry friends to the office!
• Flexible Tech Set-up: Choose your preferred hardware that best sets you up for success.
• Mobile Allowance: Receive an allowance to cover your mobile subscription costs.
• Ownership Opportunities: Participate in the company’s success through stock options.

At Rivero, we:

• Act with urgency, working in fast, iterative cycles to deliver meaningful results quickly. We take initiative and collaborate effectively to keep things moving forward.
• Strive for excellence, taking ownership of our work and delivering high-quality outcomes. We hold ourselves accountable, continuously improve, and aim to exceed expectations in all areas across the organisation.
• Embrace growth as both individuals and as a company. We are ambitious, open-minded, and focused on learning from every challenge.
• Follow an open-book management approach: We are fully transparent, sharing not only the information you need to do your job but also providing insights that help you understand how Rivero is doing as a whole. We want to ensure that everyone is equipped to make informed decisions and contribute to our overall success.

Interested?

We’d love to learn more about you! Please share a few lines about yourself and why you’re excited to join our team, along with your CV.