IT Support – IBM I / AS400

NOW HIRING!

IT SUPPORT SPECIALIST – IBM I / AS400 & RPG EXPERIENCE

Location: Carolina, Puerto Rico

We are currently seeking an experienced IT Support Specialist to join an established company in Carolina, Puerto Rico. The ideal candidate will have a strong technical background, hands-on experience supporting IBM i systems, and knowledge of RPG programming and business software applications.

KEY RESPONSIBILITIES

• Provide technical support and troubleshooting for IBM i systems and related business applications.

• Monitor, maintain, and support software applications and system operations.

• Troubleshoot hardware, software, connectivity, and system-related issues.

• Support users with technical questions, system access, and application functionality.

• Identify, investigate, and resolve system errors and operational issues.

• Work with RPG-based applications and assist with troubleshooting and system maintenance.

• Help maintain system reliability, performance, and data integrity.

• Document technical issues, resolutions, and support procedures.

• Collaborate with internal teams to ensure smooth daily IT operations.

QUALIFICATIONS & REQUIREMENTS

• Minimum of 3 years of hands-on experience working with IBM i systems, software applications, and RPG.

• Strong knowledge of IBM i / AS400 environments.

• Experience providing IT support, troubleshooting, and software system maintenance.

• Familiarity with RPG programming and business application environments.

• Strong problem-solving and analytical skills.

• Ability to work independently and as part of a team.

• Excellent Spanish communication skills; bilingual English and Spanish is a plus.

WORK SCHEDULE

Monday – Friday
8:00 AM – 5:00 PM

COMPENSATION & BENEFITS

Starting salary: $72,000 annually, plus benefits.