Insurance Agent 440 or 220

INSURANCE AGENT – 4-40 LICENSE

Location: Coral Gables, FL

An established insurance company located in Coral Gables is seeking a motivated, customer-oriented Insurance Agent with an active 4-40 license and experience in auto insurance to join its team. The ideal candidate will have strong customer service skills, the ability to communicate effectively with clients, and a good understanding of auto insurance products, coverages, and policy procedures.

This is an excellent opportunity for someone who enjoys working with customers, building client relationships, and contributing to a professional and team-oriented environment.

Responsibilities

• Answer incoming phone calls and provide professional customer service to new and existing clients.

• Assist customers with questions regarding auto insurance policies, coverage options, premiums, and payment requirements.

• Prepare and provide auto insurance quotes based on clients’ needs and available insurance options.

• Explain coverage options, policy details, and basic insurance requirements to help clients make informed decisions.

• Assist customers throughout the application process and with the issuance of new insurance policies.

• Follow up with prospective clients, pending quotes, and customers who are interested in purchasing or updating their coverage.

• Process policy payments, renewals, endorsements, and other insurance-related transactions.

• Review and maintain accurate customer information, policy records, and supporting documentation in the company’s system.

• Assist clients with policy changes, general inquiries, and routine service requests.

• Maintain consistent communication with clients to support customer satisfaction and retention.

• Work closely with team members to ensure efficient daily operations and timely follow-up.

• Support the company's sales and service goals by identifying customer needs and providing appropriate insurance solutions.

Requirements

• Active and valid Florida 4-40 Customer Representative license.

• Previous experience working in auto insurance is required.

• Strong knowledge of auto insurance policies, coverage options, and customer service procedures.

• Fluent Spanish is required.

• Conversational English is preferred.

• Excellent verbal and written communication skills.

• Strong customer service and interpersonal skills.

• Ability to explain insurance information clearly and professionally.

• Good organizational skills, attention to detail, and ability to manage multiple tasks.

• Basic computer skills and the ability to learn and use insurance agency management systems.

• Ability to work independently while also contributing to a team environment.

• Professional attitude, reliability, and a willingness to learn and grow within the company.

• Sales-oriented mindset and ability to follow up with leads and work toward business goals.

Schedule

• Monday through Friday: 9:00 a.m. – 6:00 p.m.

• Two Saturdays per month.

Compensation

• $17–$20 per hour, depending on experience and qualifications.

• Additional commission opportunities.

Location

Coral Gables, Florida.