Job Description
The Agency Account Manager will serve as the primary point of contact for both existing clients and internal departments, overseeing campaign operations to ensure efficient daily workflow and successful campaign outcomes.
What You'll Do:
- Upsell: Work with existing clients to maximize client satisfaction, retention and growth, and propose new idea, alternative services for client to spend more budget;
- Retention: Work closely to clients to ensure the campaign achievement, and satisfaction to ensure the contract renewal in the highest level;
- Optimization: Work as liaison between clients and internal departments to operate campaign management, and to achieve higher performance.
Requirements
Who you are:
- 2 year of experience in digital marketing/ account management experience in advertising agencies/ e-commerce / direct response environment;
- Outstanding computer skills including strong knowledge of Google, Facebook, Line ads platform, Twitter, Tik Tok, Native ads and content marketing;
- Deep knowledge and understanding of the online advertising industry, technologies;
- Deep understanding of company product and being able to explain it to a client and anyone else when needed;
- Deep understanding of MediaOption entire product offering and best practices for campaign effectiveness and cross-selling;
- Understanding of country's peculiarities, knowing main competitors, prices, advertising verticals, peculiarities of communication with people from the assigned GEO region;
- Excellent knowledge of Excel and PowerPoint, chart making, and manipulation of large data sets;
Knowledge of English level - Upper Intermediate, Thai - Fluent.
Will be a plus
- Digital advertising campaign management;
Prior agency experience.
MGID is an awesome place to work for those who share results-driven culture, passion for AdTech, innovation, and human focus. We set ambitious goals, approach challenges with enthusiasm, and value honesty, transparency, and empathy. We celebrate the diversity and the unique contributions of each individual. By embracing these values, we create a culture of excellence, creativity, and empathy. We proud to be an equal opportunity employer.
Join us and unleash your full potential in a fun and rewarding environment.
Let's create better together.