Human Resources Services

Kvinne Consulting

1-10

Portugal

At Kvinne HR Consulting, we specialize in connecting talent to the right opportunities. Acting as our clients' trusted representatives, we identify candidates who thrive professionally while generating a positive impact in their roles.

Our client for this position is a global leader in multichannel customer relations. This role offers a dynamic and supportive working environment, with opportunities for growth in customer service, technical support, digital solutions, back-office and content moderation. 

*   For this position is necessary: Residence Card in Portugal, or Job Search Visa or UE Passport.

## Tasks

*   Provide excellent customer service through various communication channels (phone, email, chat).
*   Resolve customer inquiries and issues promptly and professionally.
*   Maintain accurate records of customer interactions and transactions.
*   Collaborate with team members to ensure customer satisfaction.
*   Ensure compliance with internal processes and procedures.
*   Assist with customer feedback and help improve service quality.

## Requirements

*   For this position is necessary: Residence Card in Portugal, or Job Search Visa or UE Passport. 
*   Native or fluent in Turkish (written and spoken).
*   Previous experience in customer service is an advantage but not mandatory.
*   A positive and proactive attitude, Strong communication, listening and problem-solving skills.
*   Ability to work both independently and as part of a team.
*   Independence in the use of computer equipment.
*   Flexibility to work rotating shifts if required.

## Benefits

**Employment Contract**: Secure, full-time contract with a reputable global.

**Insurance**: Comprehensive health coverage to keep you at your best.

**Additional Perks**: Access to other amazing company benefits, including employee discounts, wellness programs, and career development opportunities. 

**Share Apartment:** Opportunity to live in an apartment shared with other colleagues in Lisbon, with expenses paid by the company.

Contract

<p>At Kvinne HR Consulting, we specialize in connecting talent to the right opportunities. Acting as our clients&#39; trusted representatives, we identify candidates who thrive professionally while generating a positive impact in their roles.</p>
<p>Our client for this position is a global leader in multichannel customer relations. This role offers a dynamic and supportive working environment, with opportunities for growth in customer service, technical support, digital solutions, back-office and content moderation. </p>
<ul>
<li>For this position is necessary: Residence Card in Portugal, or Job Search Visa or UE Passport.</li>
</ul>
<h2 id="tasks">Tasks</h2>
<ul>
<li>Provide excellent customer service through various communication channels (phone, email, chat).</li>
<li>Resolve customer inquiries and issues promptly and professionally.</li>
<li>Maintain accurate records of customer interactions and transactions.</li>
<li>Collaborate with team members to ensure customer satisfaction.</li>
<li>Ensure compliance with internal processes and procedures.</li>
<li>Assist with customer feedback and help improve service quality.</li>
</ul>
<h2 id="requirements">Requirements</h2>
<ul>
<li>For this position is necessary: Residence Card in Portugal, or Job Search Visa or UE Passport. </li>
<li>Native or fluent in Turkish (written and spoken).</li>
<li>Previous experience in customer service is an advantage but not mandatory.</li>
<li>A positive and proactive attitude, Strong communication, listening and problem-solving skills.</li>
<li>Ability to work both independently and as part of a team.</li>
<li>Independence in the use of computer equipment.</li>
<li>Flexibility to work rotating shifts if required.</li>
</ul>
<h2 id="benefits">Benefits</h2>
<p><strong>Employment Contract</strong>: Secure, full-time contract with a reputable global.</p>
<p><strong>Insurance</strong>: Comprehensive health coverage to keep you at your best.</p>
<p><strong>Additional Perks</strong>: Access to other amazing company benefits, including employee discounts, wellness programs, and career development opportunities. </p>
<p><strong>Share Apartment:</strong> Opportunity to live in an apartment shared with other colleagues in Lisbon, with expenses paid by the company.</p>


Turkish Customer Service (Lisbon)

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French-Speaking Customer Support (Multiple Projects in Portugal)

Multilingual Customer Support Italian/Spanish/French/English/German/Dutch/Danish/Russian/Turkish/Hebrew (Projects in Portugal)

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