Human Resources Services

Kvinne Consulting

1-10

Portugal

We are looking for **French-speaking professionals** to join our customer service and support teams in **Lisbon, Portugal**.  

You will represent international brands across different projects, ensuring a high-quality experience for each customer.  

If you are communicative, motivated, and eager to grow in a multicultural environment — we want to meet you!

## Tasks

*   Communicate with customers via phone, email, or chat, providing excellent support and solutions.
*   Identify customer needs and ensure first-contact resolution whenever possible.
*   Keep accurate records of customer interactions in the system.
*   Collaborate with other departments to solve complex cases.
*   Stay informed about products, services, and procedures to deliver accurate information.
*   Contribute to a positive, team-oriented work environment.

## Requirements

*   **Fluent in French (C1 or native level)** and **good command of English (B1 or higher)**.
*   Excellent communication and problem-solving skills.
*   Customer-oriented mindset and attention to detail.
*   Ability to adapt to different projects and work processes.
*   EU citizenship or valid work permit for Portugal.
*   Availability to work in shifts (if required by the project).
*   Previous experience in customer service, hospitality, or sales is a plus, but **not mandatory**.

## Benefits

*   Competitive salary with performance bonuses.
*   Paid training and continuous development opportunities.
*   International and inclusive work environment.
*   Career growth across multiple global brands.
*   Modern office facilities and hybrid options (depending on project).
*   Relocation support for candidates coming from abroad.

Employee

Entry level

<p>We are looking for <strong>French-speaking professionals</strong> to join our customer service and support teams in <strong>Lisbon, Portugal</strong>.  </p>
<p>You will represent international brands across different projects, ensuring a high-quality experience for each customer.  </p>
<p>If you are communicative, motivated, and eager to grow in a multicultural environment — we want to meet you!</p>
<h2 id="tasks">Tasks</h2>
<ul>
<li>Communicate with customers via phone, email, or chat, providing excellent support and solutions.</li>
<li>Identify customer needs and ensure first-contact resolution whenever possible.</li>
<li>Keep accurate records of customer interactions in the system.</li>
<li>Collaborate with other departments to solve complex cases.</li>
<li>Stay informed about products, services, and procedures to deliver accurate information.</li>
<li>Contribute to a positive, team-oriented work environment.</li>
</ul>
<h2 id="requirements">Requirements</h2>
<ul>
<li><strong>Fluent in French (C1 or native level)</strong> and <strong>good command of English (B1 or higher)</strong>.</li>
<li>Excellent communication and problem-solving skills.</li>
<li>Customer-oriented mindset and attention to detail.</li>
<li>Ability to adapt to different projects and work processes.</li>
<li>EU citizenship or valid work permit for Portugal.</li>
<li>Availability to work in shifts (if required by the project).</li>
<li>Previous experience in customer service, hospitality, or sales is a plus, but <strong>not mandatory</strong>.</li>
</ul>
<h2 id="benefits">Benefits</h2>
<ul>
<li>Competitive salary with performance bonuses.</li>
<li>Paid training and continuous development opportunities.</li>
<li>International and inclusive work environment.</li>
<li>Career growth across multiple global brands.</li>
<li>Modern office facilities and hybrid options (depending on project).</li>
<li>Relocation support for candidates coming from abroad.</li>
</ul>


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