Expert Lead Strategic Carrier Management (m/w/d)

Your tasks

Are you passionate about efficient delivery processes, bring a structured mindset, and want to actively contribute to customer satisfaction? Then we’d love to hear from you! In this key role, you will take charge of our carrier network across Europe, ensuring top-tier service quality throughout the entire customer journey. From managing tenders and introducing new shipping solutions to driving continuous operational improvements — your impact will be felt every step of the way.

• You take over the management of all carriers in Europe and ensure high service quality across our network.
• You prepare and run MBRs & QBRs to ensure highest levels of quality at all times
• You own the tendering process within Europe, to get the best service options aligned with our strategic targets
• You implement new carriers and service types, including return processes.

• You live and breathe customer satisfaction—and work continuously to improve operational excellence across the entire customer journey.

  Your profile

• You have 3-5 years work experience in a similar role
• You are fluent in German and English.
• You’re commercially driven and customer-oriented, with solid contacts in the European carrier network.
• You bring a structured and organized working style, a strong sense of responsibility, and analytical thinking.
• You’re great with people, a team player, and enjoy cross-functional collaboration.

What you can expect from us

• Our diverse team is ready to be enriched and inspired by your ideas: help building the future of food retailing in our fast-growing start-up!
• Extensive onboardings which will prepare you for your various and challenging tasks
• Flexible working hours and home office options to ensure a good work-life balance
• A beautiful and modern office in Berlin Schöneberg, easy to reach by public transport – and we cover the costs of your monthly BVG (public transport Berlin) ticket
• Find your way (back) to the gym thanks to fitness cooperations with Urban Sports Club or FitX
• Optimal performance thanks to a MacBook.
• Well equipped office kitchen with fresh fruit, delicious KoRo snacks, coffee and tea
• 20 % discount in our KoRo online store
• Regular team events and joint activities as well as legendary company parties

Sounds good?

Then send us your application and all other relevant documents via our website.
We are looking for team members, not just co-workers! We are curious to know who you are and what moves you, so feel free to tell us already in a few introductory sentences.