Dutch Advisor (Hybrid)

Customer advisor for IGaming industry. Office is centrally located in Sliema, offering modern facilities, breathtaking sea views. You will receive comprehensive training and ongoing support from experienced trainers.

Handling payments, account verification, betting-related questions, and general account inquiries. Your role will be to provide advise on live chat, email, and phone, ensuring users have a seamless experience.

• Evaluating and escalating complex queries to senior staff when necessary.
• Collaborating with internal teams to resolve issues related to payments, technical difficulties, verification, or account queries.

• Fluency in spoken and written Dutch.
• Proficiency in English, both spoken and written.
• Ability to solve problems efficiently and deliver resolutions.
• Willingness to work flexible hours, including weekends and public holidays (five days out of seven).

• Competitive salary with opportunities for growth, performance-based bonuses, and extensive benefits – starting €33,600 gross annual salary.
• Additional salary based on working days and hours.
• Health and life insurance coverage.
• Free gym membership.
• An extra 5% of your gross annual salary contributed to your pension.
• Hybrid work arrangement (both home and office-based).

Relocation package:

• 6 weeks of company-arranged accommodation upon arrival.
• Reimbursement for your flight up to €285.
• Monthly housing allowance of €800 for the first six months.
• An additional €100 per month for the first six months to cover flight costs for visits home.