User Rights was certified by the German Federal Network Agency as Germany’s first out-of-court dispute settlement body under Article 21 of the Digital Services Act (DSA). We review social media platforms’ moderation decisions and provide users, individuals, and organizations with a thorough rights-based assessment grounded in legal standards. Our review covers both alleged breaches of national law and violations of the relevant platform’s terms and policies.
User Rights strengthens users’ rights vis-à-vis large platforms. As the first certified out-of-court dispute settlement body under the Digital Services Act, we deliver fair, independent procedures. We are shaping the future of digital oversight—with legal precision, technological scalability, and a clear commitment to fundamental rights.