Wholesale Import and Export

Tianshi

Germany

The TIENS Group Co., Ltd. is a multinational conglomerate, integrating industrial capital, business capital and financial capital with its scope of business covering biotechnology, health management, hotel and tourism industry, education & training, e-commerce and finance investment, etc. With its business reaching over 224 countries, TIENS Group has set up branches in 117 countries & regions and has established strategic alliances with top ranked enterprises from many countries. TIENS Europe Region is currently active on more than 20 markets.

## Tasks

*   Respond promptly and professionally to customer inquiries via phone, email, and live chat.
*   Provide accurate and detailed information about products and services.
*   Resolve customer complaints and issues efficiently, with empathy and professionalism.
*   Collaborate with team members to continuously enhance the customer experience.
*   Participate actively in training sessions, team meetings, and knowledge-sharing activities.
*   Support marketing initiatives, including social media management and content promotion.
*   Assist with special customer service projects as required.
*   Deliver exceptional customer service to Tianshi’s networks across Europe through both online and offline channels.
*   Organize, prepare for, and actively engage in events, meetings, and training sessions.

## Requirements

*   Very good knowledge of German and English
*   strong communication skills
*   excellent online/offline marketing skills
*   Active, motivated team player; able to work independently
*   PC skills with the MS Office package

## Benefits

*   The office has excellent public transport connections
*   A motivated team that supports each other
*   The opportunity to contribute your individual strengths
*   Coffee, tea and water are freely available
*   Paid Internship
*   Opportunity for a full-time position after internship.

If you feel like you belong in a dynamic team and want to revolutionize the healthcare market with us, then you have come to the right place!

Internship

No experience required / Student

<p>The TIENS Group Co., Ltd. is a multinational conglomerate, integrating industrial capital, business capital and financial capital with its scope of business covering biotechnology, health management, hotel and tourism industry, education &amp; training, e-commerce and finance investment, etc. With its business reaching over 224 countries, TIENS Group has set up branches in 117 countries &amp; regions and has established strategic alliances with top ranked enterprises from many countries. TIENS Europe Region is currently active on more than 20 markets.</p>
<h2 id="tasks">Tasks</h2>
<ul>
<li>Respond promptly and professionally to customer inquiries via phone, email, and live chat.</li>
<li>Provide accurate and detailed information about products and services.</li>
<li>Resolve customer complaints and issues efficiently, with empathy and professionalism.</li>
<li>Collaborate with team members to continuously enhance the customer experience.</li>
<li>Participate actively in training sessions, team meetings, and knowledge-sharing activities.</li>
<li>Support marketing initiatives, including social media management and content promotion.</li>
<li>Assist with special customer service projects as required.</li>
<li>Deliver exceptional customer service to Tianshi’s networks across Europe through both online and offline channels.</li>
<li>Organize, prepare for, and actively engage in events, meetings, and training sessions.</li>
</ul>
<h2 id="requirements">Requirements</h2>
<ul>
<li>Very good knowledge of German and English</li>
<li>strong communication skills</li>
<li>excellent online/offline marketing skills</li>
<li>Active, motivated team player; able to work independently</li>
<li>PC skills with the MS Office package</li>
</ul>
<h2 id="benefits">Benefits</h2>
<ul>
<li>The office has excellent public transport connections</li>
<li>A motivated team that supports each other</li>
<li>The opportunity to contribute your individual strengths</li>
<li>Coffee, tea and water are freely available</li>
<li>Paid Internship</li>
<li>Opportunity for a full-time position after internship.</li>
</ul>
<p>If you feel like you belong in a dynamic team and want to revolutionize the healthcare market with us, then you have come to the right place!</p>


Customer service for German clients - Internship (m/f/d)

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