Fraud and Payments Analyst

The Mill Adventure is a scale-up with the ultimate mission of building awesome products that will change the way the iGaming industry operates. We started our journey in 2019, with the vision of building a technology driven organisation and creating a team consisting of the best of the best specialists in their respective fields.

Today, we provide a complete gaming platform, including licences and operations, for rapid deployment and success in iGaming. Our team of 100+ technology and iGaming experts is guided by passion for invention, operational excellence and commitment to improve the inefficient.

As our business continues to grow, we are looking for a Malta based Fraud and Payments Analyst - someone who can help us with account reviews, payment authorizations, transaction investigations and liaising with customer support, and third parties support.

The selected individual will be responsible to:

• Monitor account registrations, deposits and withdrawals, while reviewing and verifying customer documents for authenticity
• Detect unusual/ fraudulent activity, investigate and subsequently close suspicious accounts in order to mitigate risk to the business
• Verify and process withdrawals accurately and in a timely manner while taking into account incoming deposits, fraud alerts and reports
• Liaise with various payment providers and work closely with internal teams, assisting with any possible issues, like missing deposits or uncredited withdrawals
• Strictly follow procedures, actively contribute to process improvements and work closely with the third parties to ensure the standards, workflows are respected and that potential risks are properly eliminated
• Proactively conduct analysis of transactional and costumer records to link unidentified transactions and accounts to known fraudulent activity, by investigating suspicious alerts with proper analysis and follow-up
• Investigate transactions and liaise with customer support, compliance and third parties
• Analysis of internal reports for activity on users, Responsible Gaming patterns and any potential abuse of fraud
• Investigate and detect situations of potential Responsible Gaming concerning behaviours and if needed escalate to responsible departments

You'll be a great fit if you have:

• 2 years’ experience in an iGaming online payment related role and good knowledge in non-regulated and regulated markets
• Anti-money laundering and GDPR knowledge
• Excellent analytical skills, interpersonal problem-solving skills
• Meticulous attention to detail
• Excellent written and verbal communication skills
• Ability to work on your own initiative and to be a team player with a hands-on approach

• A lean, focused company, offering a flexible working environment
• The opportunity to work with and learn form a highly skilled, talented team
• A great company culture, where accountability is innate, transparency is key and competency is virtue
• Being part of a small, tight knit, caring community
• Work equipment of your choice
• Private health insurance
• Learning budget
• Parking benefit
• Wellness benefit