Homelike Internet GmbH
Homelike Internet GmbH

Landlord Support Agent (f/m/d) - French speaker

Remote (Spain)
Employee
Other

We are looking for an empathetic and problem-solving new colleague to join our Landlord Support Team.

The position is based in the area of Barcelona, Spain. You have the chance to work from our co-working office or remotely.

Tasks

How you are part of our success story:

  • You are the first line of contact for our suppliers answering all the questions and taking care of their account-related requests
  • You support key account management in organizational, administrative and operational day-to-day business
  • You take responsibility for the requests of Key Account Managers and external partners
  • You take over the communication between the different departments in order to solve the requests of the landlords quickly and efficiently
  • You will report directly to the Head of Sales & Strategy and will be surrounded by senior experts in the industry

Requirements

What you need to convince us:

  • You are business fluent in English and French
  • Independence, strong communication skills and willingness to take on responsibility are your distinguishing features
  • You keep a cool head even in stressful situations and have the necessary sensitivity to find a solution for every problem
  • Ideally, you have professional experience in customer service or a similar position

Benefits

What you can expect from your Homelike journey:

Work-Life-Balance

  • Flexible Working: Choose your work arrangement and work either entirely remotely or from our modern office hubs (currently in Cologne and London).
  • Trust Working Hours: Structure your day based on your team and individual preferences.
  • Workation: Work from anywhere up to 60 days per calendar year.
  • 30 Paid Vacation Days: Benefit from 30 paid vacation days per year, in addition to public holidays.
  • Additional Day Off: Make use of an extra day off for life events such as marriage or moving houses.

Learning & Development

  • Homelike Academy: Develop new skills by participating in monthly internal training academies moderated by Homelike´s experts.
  • 360° Feedback: Receive regular and/or holistic feedback from your manager, peers and stakeholders for your professional growth.
  • Team Shadows: Gain interesting insights and exposure by shadowing different departments.
  • Exclusive Top Talent Program: Become part of the top talent program with exclusive personal development access to accelerate your growth career progression within Homelike.
  • External Guest Speakers: Broaden your perspectives and network with industry experts, or influential individuals from outside the company.

Modern Culture

  • Global Talent Team: Join a diverse global team with 20+ nationalities based in 7 countries around the globe.
  • Entrepreneurial Empowerment: Contribute your ideas and make a substantial impact on the product and the company’s success.
  • Agile Mindset: Be part of tech-driven solutions and a flexible way of thinking that enables people to react quickly and adapt to changing situations.
  • Company & Team Events: Enjoy monthly after-work gatherings in Cologne/London, remote team activities and bigger company events, fostering team belongingness and connection.
  • Talent Engagement: Get involved in different learning groups or guilds to strengthen relationships outside the work setting.
Updated: 4 days ago
Job ID: 11134465
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Homelike Internet GmbH

51-200 employees
Real Estate

We are Homelike, a young and dynamic proptech start-up and the leading marketplace for long-term business apartments.

  1. Landlord Support Agent (f/m/d) - French speaker