Salesforce Analyst (Sales IT Team)

Job Description

Hi there!
We are Semrush, a global IT company developing our own product—a platform for digital marketers. New stars are born here, so don’t miss your chance.
This is our

Salesforce Analyst role for those who strive to implement functional processes and drive them to full completion.

Tasks in the role

• Work closely with the Sr. Manager of Sales IT and cross-departmental stakeholders in the implementation, integration, and continuous improvement of Semrush’s Sales IT portfolio
• Assist with the development of business capabilities to enact strategy; translate business problems into thoughtful business requirements and assist in the execution/development
• Support efforts to review, improve, and streamline commercial business systems and processes to improve scalability, repeatability, and overall performance
• Ongoing stewardship of commercial data management and data quality
• Coordinate efforts across teams to improve lead to cash reporting and analytics; leverage analytics to identify opportunities to improve processes and systems
• Collaborate with internal stakeholders to prioritize and solve application issues, system integration deficiencies, and process breakdowns
• Play a lead role in the administration of SFDC-integrated applications that support sales processes

Requirements

Who we are looking for

• Knowledge of quote-to-cash operations, demonstrating growing responsibilities
• Experience with Salesforce Sales Cloud and administering sales applications, such as SalesLoft, Hubspot, and LinkedIn Sales Navigator
• Knowledge of declarative programming (flows, approval processes, object management, LEX UI) on the SFDC platform is h2ly desired
• Understanding of the SaaS business model and cloud-based services
• Proven creative problem-solving and analysis skills—ability to work with cross-functional teams to define and structure problems, collect and analyze data, and synthesize defendable recommendations into an action plan
• Open to candidates with Salesforce administration experience who are interested in further developing into a systems analyst role

Not required, but a plus

• You are excited about getting work done and making a difference in the fast-paced environment of a hyper-growth technology company
• You share our common values: Trust, as we prefer to speak up and be our true selves; Sense of Ownership, as it’s not worth wasting time on something you don’t believe in; and enthusiasm for Constant Change, as we are always looking to make things better

A bit about the team

You can get to know the team better at one of the interviews, but some brief information about future colleagues will be useful now.
The Sales IT team is in charge of the support, maintenance, and development of Semrush's internal instance of Salesforce CRM.

We will try to create all the right conditions for you to work and rest comfortably

• This offer stands for the “hybrid” work format: some days, you work from the office, and some #wfh.
• Flexible working day start
• Unlimited PTO
• Hobby benefit
• Breakfast, snacks, and coffee at the office
• Corporate events
• Training, courses, conferences
• Gifts for employees

Finally, a little more about our company

Semrush is a leading online visibility management SaaS platform that enables businesses globally to run search engine optimization, pay-per-click, content, social media and competitive research campaigns and get measurable results from online marketing.
We’ve been developing our product for 16 years and have been awarded G2s Top 100 Software Products, Global and US Search Awards 2021, Great Place to Work Certification, Deloitte Technology Fast 500 and many more. In March 2021 Semrush went public and started trading on the NYSE with the SEMR ticker.
10,000,000+ users in America, Europe, Asia, and Australia have already tried Semrush, and over 1,000 people around the world are working on its development. The Semrush team is constantly growing.

Our new colleague, we are waiting for you!
Semrush is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, creed, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, age, ancestry, physical or mental disability, or medical condition including medical characteristics, genetic identity, marital status, military service, or any other classification protected by applicable local, state or federal laws. All employment decisions are based on business needs, job requirements, merit, and individual qualifications.