People Service Specialist with Italian

About company

Ricoh is a global technology company that has been transforming the way people work for more than 85 years. The company offers devices for office and production printing, document management systems, video communication systems, interactive whiteboards, projectors, IT services, cameras and more.

Ricoh Business Services Polska is a shared services center established in 2017 in Gdańsk. Our office is located in the largest business center in Pomerania, in the Olivia Star building.

We provide expert support for other Ricoh companies and clients. On a daily basis, we cooperate with almost thirty countries in the EMEA region and provide our employees with an international working environment. We currently employ over 250 people divided into many teams supporting the development of our business.

We work in a hybrid model, which ensures better communication and allows you to build good team cooperation.

Your responsibilites:

Administration of employee records and contracts, leave process

• Acting as primary point-of-contact for HR inquiries (via phone, chat, and case management tool), identifing and delivering solutions to employees and manager
• Supporting the HR function and business lines by providing assistance to employees with their day-to-day HR-related requests and questions
• Supporting the management of the HR system.
• Measuring and reporting to identify areas of improvement and informs solution recommendations.
• Assists with implementing new onboarding programmes.
• Supports Onboarding policy / process / learning material creation.

What you'll need to succeed:

In order to be successful in this position you need good command of English and Italian language. Experience in HR operations is a must. Experience in Shared Service Center is beneficial as well as knowledge of systems such as SAP Success Factors or Workday. We are looking for someone with excellent communication skills and process knowledge.

What you'll get in return:

Standard benefit package (Multisport, Luxmed, private life insurance, benefits cafeteria)

• Work in a hybrid model (2 days from office)
• Annual bonus system
• Language programs (Learnlight)
• A rich package of training courses
• Bonuses and additional days off based on tenure
• Referral program
• An office in a great location
• Wellbeing sessions