Account Manager // Renewable Tech

Ready to build brilliant relationships and drive real impact in the energy transition?

At Renewable Exchange, we’re on a mission to transform how renewable generators and energy buyers interact—and we’re looking for an ambitious, people-focused Account Manager to help us do it.

This is more than your typical account management role. You’ll be at the heart of the clean energy economy, working closely with renewable energy generators and offtakers to help them get the most from our powerful platform. You’ll build long-term relationships, deliver real value through insights and strategic thinking, and play a pivotal role in the growth of our business.

If you’re a natural relationship-builder who thrives on delivering excellent service, loves solving problems, and wants to make a difference in a fast-growing, purpose-led company—we’d love to hear from you.

We're in scale up mode which means you'll join a dynamic, fun and changing environment- great if you enjoy getting involved in lots of areas of the business. Your main tasks will be:

• Proactively manage and grow relationships with a portfolio of renewable generators, ensuring satisfaction, retention, and renewal success.

• Act as the main point of contact for assigned clients and offtakers, delivering timely communication, insight, and support that adds real value.

• Develop and execute client and offtaker engagement strategies in collaboration with the Commercial Director, aligned to wider commercial goals.

• Guide clients through the exclusive tendering process, ensuring a smooth experience and supporting interpretation of bid outcomes.

• Build strong, long-term relationships with offtakers, including regular check-ins, issue resolution, and strategic alignment to support commercial growth.

• Identify opportunities to upsell or cross-sell additional services, and support onboarding, training, and education to maximise platform value.

• Monitor market trends and gather client/offtaker feedback to influence product development, marketing content, and internal strategy.

• Maintain accurate records in HubSpot CRM and represent Renewable Exchange at client meetings and industry events to enhance visibility and trust.

Essential Skills & Experience

• Excellent communication and interpersonal skills, with a customer-focused approach.
• Strong organisational skills with the ability to manage multiple accounts and deadlines effectively.
• Ability to interpret and share data or insights in a way that adds value to clients.
• Adept at managing multiple stakeholders, leveraging insights to develop and implement strategies that drive client success and business growth.
• Experience using CRM systems, such as HubSpot or Salesforce, to track account activities.

Desirable Skills & Experience

• Previous experience in account management, customer service, or a related client-facing role essential
• Basic knowledge of the energy or renewables industry is an advantage but not essential.

Benefits

We're excited to contribute to the journey to net-zero using technology and innovation to support Renewable Energy clients. We can offer you a genuinely purpose-led career with a culture built on trust, innovation and fun. In addition, we'll give you:

• Flexibility: we can build a working schedule that works for you, whether it’s to accommodate the school run or manage some of that life admin. We understand that flexibility is important and we trust you to do the right thing for you and us.
• Generous tiered bonus scheme for hitting targets.
• 25 days’ annual leave, plus bank holidays and your birthday off with the option to buy back a further 5 extra annual leave days p.a.
• 1 extra day of annual leave for every year of service after 5 years, up to a maximum of 5 extra days.
• 3 month sabbatical after 4 years of service! Take the opportunity to explore all the wonderful things the world has to offer.
• Enhanced parental leave policies; maternity & adoption (12 weeks at full pay, followed by SMP entitlement), paternity/partner (6 weeks at full pay to take at any point during the first year of your child’s life), shared parental leave.
• Salary sacrifice scheme for electric cars and cycle-to-work available.
• Investment in your professional development, plus access to other professional development resources.
• Group pension scheme.
• Convenient, modern central Bristol office location with bike storage, shower facilities and a wealth of eateries on the doorstep.
• A positive and supportive work culture with regular team events, incentives and quarterly social activities.

If this sounds like your perfect role and you have the experience we'd love to hear from you!

It is mandatory to include a cover letter. Please do not use AI- we want to hear from the authentic you and why you are passionate about this role and interested to join us.

We will be reviewing applications as we receive them. For those that match the required profile there will be a screening process followed by a single interview with a task associated to it (we'll let you know beforehand!)