Founder Associate (Product) - German skills required

Podero is a top tier VC backed software platform for utilities that reduces the energy cost of flexible consumer devices like heat pumps, EVs and chargers, inverters, and home batteries by over 25%. Utilities roll out Podero using our white-label web app or integrating our API into their apps. Podero steers devices based on consumers’ PV production, spot electricity prices, and the balancing energy markets. Podero enables utilities to trade the aggregate device power on the energy markets, ensuring a win-win situation for both utilities and consumers. Customers of Podero include E.ON, oekostrom, KELAG, and more.

As a Founder Associate (Product), you will work directly with our Product Founder and contribute to the development and success of our device steering, monitoring, and management platform. This role will allow you to grow your technical and product management skills while making a tangible impact on the global push for CO₂ neutrality.

• Product Expertise: You’ll be expected to develop a comprehensive understanding of our product and the technical landscape around it, including device compatibility and API functionalities. You will become the go-to person for internal and external product knowledge.
• Collaboration with Engineering: Participate in technical standups and discussions to ensure that product and customer needs are being addressed by the development team. Help translate customer feedback into technical requirements and support feature development.
• Design & Mockups: Assist in creating mockups and wireframes in Figma to visualize new features and product improvements.
• Customer Support & Onboarding: Support customers in rolling out our product by helping them navigate API authentication, our API endpoints, and providing ongoing assistance. Collect and synthesize feedback to drive continuous improvement.
• Documentation: Help create and update product documentation to ensure clarity and accessibility for customers.
• Reporting: Generate reports for customers, such as connected device stats and user analytics. Basic SQL skills will be useful in this task.

• Technical Background: An engineering degree from a top school is preferred. Ideally, you have a solid technical understanding, especially of APIs, devices like heat pumps or inverters, and basic coding or scripting abilities.
• Communication: You can explain technical concepts to non-technical audiences and have excellent verbal and written communication skills in German and English.
• Quick Learner: You can quickly grasp new technical concepts and apply them effectively.
• Customer Focus: Passionate about delivering excellent customer service and translating feedback into actionable product improvements.
• SQL Skills: Basic knowledge of SQL is beneficial for generating customer reports and analyzing and visualizing data.
• Problem-Solver: Strong analytical skills, with the ability to understand and troubleshoot complex product issues.
• Team Player: You’re eager to collaborate with cross-functional teams, including product, engineering, and customer success.

• Employee stock options: Benefit from the growth of the company as a mid-level or senior position
• Success-based compensation: Receive a percentage of the company’s revenue as a bonus.
• Work Flexibility: Remote or hybrid work options with the ability to work in our Vienna office.
• Off-sites: Regular team off-sites all over Europe.
• Professional Growth: Join a fast-paced, early-stage startup with significant opportunities for learning and career advancement.
• Mission-Driven Work: Help reduce 4.4% of global CO₂ emissions by contributing to the transition towards a more sustainable energy grid.
• Startup experience: Experience firsthand how top companies create value from 0 to 1 while outpacing their competition and creating real-world value.
• Additional Perks: MacBook, plus any equipment (AirPods, etc.) you might need to get your work done as effectively as possible.

We encourage applications from people of all backgrounds and are committed to fostering a diverse and inclusive workplace.

Applications will be reviewed on a rolling basis. We look forward to hearing from you!