Salary: Starting from 24K to 30K per annum
Job Type: Full-time (Weekend and evening availability required)
Tasks
About Minstrel Court
Minstrel Court is a stunning wedding and events venue near Cambridge, offering a
picturesque setting and exceptional service. We are seeking a Venue Concierge &
Event Sales Executive to manage guest relations, drive venue sales, and assist in
event coordination. This role is ideal for a dynamic, customer-focused individual with
strong sales acumen and a passion for hospitality.
Key Responsibilities
Venue Concierge & Guest Relations
- Welcome all guests, vendors, and prospective clients with professionalism and
warmth.
- Act as the first point of contact for walk-ins, phone inquiries, and email
communications.
- Conduct personalized venue tours, highlighting Minstrel Court's features and event
packages.
- Provide concierge-style service, assisting guests with special requests, local
recommendations,
and accommodation arrangements.
Sales & Lead Generation
- Proactively generate leads through cold calling, networking, and outbound sales
efforts.
- Manage incoming inquiries, follow up with potential clients, and secure venue
bookings.
- Develop and maintain strong relationships with couples, corporate clients, and
event planners.
- Collaborate with the marketing team to promote venue offerings and boost
conversions.
Event Coordination & Administrative Support
- Assist the General Manager with daily administrative tasks, scheduling, and
documentation.
- Coordinate event logistics, ensuring all client requirements are met.
- Maintain booking records, CRM systems, and client communication history.
Requirements
Competencies
- Previous experience in sales, hospitality, or event coordination (venue or wedding
industry
preferred).
- A confident, professional communicator who thrives in customer-facing roles.-
Strong sales and negotiation skills, with a proven ability to convert inquiries into
bookings.
- Excellent organizational skills and attention to detail.
- Ability to multitask and work effectively under pressure.
- Proficiency in Microsoft Office and CRM systems.
- Willingness to work weekends and evenings, as required in the events industry.
Recruitment Checks
- ID Card
- Proof of Address
- References