Account Manager Export EU (f/m/d) (full-time)

Since 1949, WALTER KREBS has been a specialized pharmaceutical wholesaler

purchasing medication from around the world, for import and export purposes.

A middle-sized company that stands out with an international network which

has grown immensely over the decades. Combined with an extensive knowhow

of the customs and drug law governing regulations, end-to-end supply

chain and excellent service.

• Proactively manage and support a portfolio of international customers, with a special focus on reactivating relationships with dormant customers across the EU.
• Confidently contact customers via phone and e-mail to establish and maintain strong relationships, with a willingness to occasionally travel within the EU for in-person meetings and visits.
• Handle availability inquiries with suppliers and service providers, prepare quotations, place orders, and ensure seamless processing of goods from receipt to dispatch.
• Issue accurate transport documents for shipping and customs clearance, while developing a working knowledge of customs clearance tasks to provide backup support during team absences.
• Represent the company at trade fairs and customer visits

• A background in Business Administration, International Trade, Logistics, or similar fields, or equivalent work experience.
• Strong customer-focused approach, with proven experience in customer service, account management, or sales.
• Ability to build and maintain relationships over the phone and in person.
• Excellent verbal and written communication skills in English. German and additional language skills are a plus.
• Willingness to travel occasionally within the EU for customer visits and trade fairs.
• Interest in learning customs clearance procedures to provide backup support during team absences.
• Proficiency in MS Office tools and experience with ERP or CRM systems.
• Collaborative mindset with the ability to work both independently and as part of a team.

• A dynamic workplace with flat hierarchies and short decision-making paths, fostering a collaborative and agile work environment.
• Flexible working hours to support a healthy work-life balance.
• A supportive and friendly atmosphere within a committed, motivated team.
• Opportunities for professional development through further training programs, alongside a competitive salary.
• The chance to work in a small but highly international company, providing exposure to diverse markets and cultures.
• After successfully completing the training period, the option for partial home office to provide added flexibility.