German Customer Advisor - Accommodation assistance in Cyprus

Limassol, Cyprus (On-site work, not remote)Assisting clients in their experience while using our partners platforms.

You will assist clients in the iGaming industry, handling inquiries primarily via live chat (three chats at a time) and email.

Work Hours & Shifts

Customer Support operates 24/7 with rotating shifts:

4 days work (08:00–16:00), 2 days off

4 days work (16:00–00:00), 2 days off

4 days work (00:00–08:00), 2 days off

Shifts rotate between 09:00 and 02:00, with 8-hour shifts

Flexible break options during an 8-hour shift:

3 × 10-minute breaks + 30 minutes

2 × 30-minute breaks

1 × 60-minute break

Breaks coordinated with the team leader

Monthly salary: €1,500

Accommodation assistance of 300 so total of 1,800 euro per month.

A Bonus Up to €250 based on customer satisfaction and activity level

Tax: No tax if annual earnings are below €19,500 in Cyprus

4 weeks of paid theoretical training + 4 weeks of practical training

Training test required for progression

Ongoing position with long-term career opportunities

Internal growth possibilities within the company

Great Work Environment

Available for candidates from abroad

Shared accommodation provided for 2 to 4 weeks

Rental allowance of €300 net per month for 12 months (for relocators)

Airport pick-up upon arrival

Two return flights per year to home country (up to €250 per ticket)

Additional Benefits

Team of 180 colleagues from 25 different nationalities

Serve 25 different iGaming clients

Vibrant and inclusive workplace

Relocation Support

Full medical insurance

Free lunch once a month

Social events and activities

22 holiday days per year

Training & Development