Business Integrator

IT Teams is a Romanian company specialized in software outsourcing and remote staffing. We aim to assemble passionate experts to help companies and startups achieve success.

We deliver the perfect combination of technical skills, methodology and high speed delivery techniques to help startups and established companies extend their development teams.

• You build relationships with business partners by using account management skills like active listening and effective communication.
• You understand business processes and partners to identify new opportunities to leverage technology to continuously improve these processes.
• You are a key participant in managing the Client's PPM portfolio (e.g., technology, services, applications).
• You translate business strategies and plans into future service delivery needs in the areas of service levels, capacity, continuity, and availability.
• You gain and apply a deep knowledge of how the platform and products enable and support key business processes.
• You develop and leverage enterprise-wide Client's relationships to understand and utilize services provided by other Clients teams. You can analyze the impact of changes in these services on the PPM platform/products.
• You influence the lifecycle and functional roadmaps for the platform/products ensuring business needs are met.
• In partnership with product architects, you assess, plan for, manage, and deliver initiatives that impact the platform/products.
• You facilitate the portfolio of information security and quality initiatives that impact platform/products, to ensure it remains robust, available, and compliant.
• You consult and support the organization’s Service Management capability on the delivery of small enhancements, changes, maintenance, and operational activities.
• You apply service management processes including incident, problem, and change management, testing and deployment.
• You participate in the development of strategies (validation, service, testing, etc.) to ensure compliance.

• Minimum 7+ years of experience
• Passion for collaboratively developing solutions, continuously learning and mentoring teams for improved end user and customer experience.
• Strong problem solving and analytical skills and are highly adaptable to changing circumstances.
• Experience managing relationships with key software and service providers.
• Ability to influence stakeholders to drive project and process outcomes.
• Strong knowledge of Agile practices and agile planning tools (e.g., Jira).
• Experience with ITIL v4 processes, framework, and tools that support it (e.g., ServiceNow).
• Effective written and verbal communication skills for both technical and non-technical audiences.
• Experience on how quality standards and procedures apply to high-risk applications, protecting privacy related data, and identifying security threats.
• Experience in programming / scripting languages (e.g., Java, Python, etc.) or configuration environments
• Experience with database analytics tools (e.g. SQL)
• Experience in AWS and Microsoft Power Platforms

Your Basic Qualifications

• Bachelor’s Degree in IT or equivalent field
• 3+ years professional experience in DevSecOps quality, project management and software development approaches.
• 3+ years professional experience creating solutions to problems - testing, mapping, etc.

Additional preferences

• Ability to effectively communicate and influence key stakeholders to support proposed strategies, process improvements and operational decisions
• Resourcefulness and ability to devise creative solutions to problems
• Experience testing and mapping various processes to propose improvements
• Strong understanding of tech to gather data and problem solve
• Excellent communication and leadership skills
• Experience working in a highly regulated software delivery environment with red data at the core
• Strong understanding of automation and basic scripting  and can apply broad spectrum technical skills as needed

Wondering what it is like to work at a fast growing company while the team is still small?

Want to make an impact in building a product that is changing an entire industry? That’s the kind of opportunity we’re offering.

Location: United States - EST time zone preferred

Duration: 6+ months contract with possible extension

Work model: Remote (need to visit client location at Indianapolis as an when required)

Visa: Any (which doesn't need sponsorship to work in US)