Deskside Supports

Join H-Tech Supports, a leader in the Technology, Information, and Internet industry, as a Deskside Support professional. Founded in 2013, we have been committed to organic growth and technological excellence, providing services across more than 50 countries. As part of our team, you'll work alongside our skilled engineers and approved service partners to deliver exceptional deskside support to our diverse clientele. At HTS, we value growth, hard work, leadership, mutual respect, performance, reliability, social responsibility, teamwork, and trust. Our mission is to ensure clients remain at the forefront of technological advancements through comprehensive digital transformation services. Be part of a dynamic environment where your expertise will contribute to innovative solutions in areas like datacenter management, unified collaboration, and wireless communications. If you are driven by a commitment to excellence and thrive in a collaborative setting, we invite you to apply and help us continue our journey of success and innovation.

• Provide technical support and troubleshooting assistance to end-users for hardware, software, and network-related issues.
• Install, configure, and maintain desktops, laptops, and peripheral devices to ensure optimal performance and functionality.
• Collaborate with IT teams to resolve complex technical issues and implement solutions that enhance user productivity and satisfaction.
• Document and track service requests, incidents, and resolutions in the company's ticketing system to maintain accurate records and improve service delivery.
• Assist in the deployment and management of software updates, patches, and security measures to safeguard company assets and data.

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Proven experience in deskside support or a similar technical support role.
• Strong problem-solving skills and the ability to troubleshoot hardware and software issues effectively.
• Excellent communication skills with the ability to provide clear and concise technical guidance to non-technical users.
• Ability to work independently and as part of a team, demonstrating reliability and a strong work ethic.

It is a freelance position, offering competitive pay with all-inclusive compensation.

Join H-Tech Supports as a Deskside Support and be part of an innovative team driving digital transformation in over 50 countries. Elevate your career with us!