DONE!Berlin

Staffing and Recruiting

11-50

Germany

We are DONE!Berlin, an international consulting company that specializes in helping fast-growing companies of all sizes navigate the ever-changing world of work. Among other things, we help our clients attract the best talent for their company.

Our client -in a nutshell – kurzgesagt GmbH- a leading science brand, known for its distinctive animated videos and thoughtfully designed products. With over 23 million YouTube subscribers, they make science engaging and accessible through storytelling, humor, and well-researched facts.

In addition to their successful content, they run a thriving online shop, offering products that spark curiosity about science, space, and nature all designed with passion and care.

Their international team of 70+ dedicated professionals is growing, and they are now looking for a E-Commerce Fulfillment & Logistics Manager (m/f/d), in part-time, to join their team.

## Tasks

*   Own and optimize the entire post-purchase experience, ensuring smooth order tracking, shipping, returns, and refunds
*   Maximize profitability by ensuring optimal stock levels through demand forecasting, warehouse organization, and supplier coordination
*   Drive efficiency in returns, exchanges, and fulfillment issue resolution to improve customer satisfaction
*   Lead D2C customer service operations, ensuring seamless collaboration with external partners
*   Improve shipping speed and reduce costs by refining carrier selection, pricing strategies, and logistics processes
*   Ensure compliance with international shipping, customs, and trade regulations to prevent disruptions
*   Lead relationships with logistics providers, fulfillment centers, and suppliers, including contract negotiations
*   Own cost planning for post-purchase operations, identifying opportunities for savings and efficiency
*   Contribute to production and procurement decisions with insights on demand and fulfillment capabilities

## Requirements

*   3+ years of experience in post purchase management, fulfillment and logistics, preferably with e-commerce and DTC brands
*   Good understanding of basic e-commerce principles and supply chain processes
*   Proficiency in Shopify or comparable e-commerce platforms
*   Proven track record in collaborating with external partners, suppliers, and contractors
*   Expertise in managing fulfillment networks
*   Data-driven approach to decision-making; strong analytical skills, you enjoy strategic planning in collaboration with a motivated team
*   Knowledge of shipping, customs regulations, and global trade compliance
*   Demonstrated proficiency in English
*   Experience working in a global or international environment is a plus

## Benefits

*   Be part of one of the largest Science YouTube channels
*   Work in the office, hybrid or remote – whatever suits you best 
*   Work from anywhere in the EU for up to 4 weeks/year 
*   Versatile, exciting tasks and projects and the chance to contribute your own ideas
*   Environment with a good error culture, flat hierarchies and fast decision-making processes
*   30 days of vacation for a 5-day-week
*   Subsidy for Urban Sports Club membership
*   Subsidy for public transportation
*   Allowance for company pension scheme
*   Attractive discounts with many cooperation partners
*   Our custom Slack emoji game is on point
*   No really, we use a lot of custom Slack emojis
*   A creative and enthusiastic team that supports you in your personal and professional development
*   An informal and friendly working atmosphere including company parties and other activities – at kurzgesagt it’s the people who count!
*   And last but not least, you will get a personalized avatar and bird

**Like what you see?**

Then don't wait any longer! Apply now to become part of a great team and start an exciting career with kurzgesagt! We can't wait to hear from you!

Employee

<p>We are DONE!Berlin, an international consulting company that specializes in helping fast-growing companies of all sizes navigate the ever-changing world of work. Among other things, we help our clients attract the best talent for their company.</p>
<p>Our client -in a nutshell – kurzgesagt GmbH- a leading science brand, known for its distinctive animated videos and thoughtfully designed products. With over 23 million YouTube subscribers, they make science engaging and accessible through storytelling, humor, and well-researched facts.</p>
<p>In addition to their successful content, they run a thriving online shop, offering products that spark curiosity about science, space, and nature all designed with passion and care.</p>
<p>Their international team of 70+ dedicated professionals is growing, and they are now looking for a E-Commerce Fulfillment &amp; Logistics Manager (m/f/d), in part-time, to join their team.</p>
<h2 id="tasks">Tasks</h2>
<ul>
<li>Own and optimize the entire post-purchase experience, ensuring smooth order tracking, shipping, returns, and refunds</li>
<li>Maximize profitability by ensuring optimal stock levels through demand forecasting, warehouse organization, and supplier coordination</li>
<li>Drive efficiency in returns, exchanges, and fulfillment issue resolution to improve customer satisfaction</li>
<li>Lead D2C customer service operations, ensuring seamless collaboration with external partners</li>
<li>Improve shipping speed and reduce costs by refining carrier selection, pricing strategies, and logistics processes</li>
<li>Ensure compliance with international shipping, customs, and trade regulations to prevent disruptions</li>
<li>Lead relationships with logistics providers, fulfillment centers, and suppliers, including contract negotiations</li>
<li>Own cost planning for post-purchase operations, identifying opportunities for savings and efficiency</li>
<li>Contribute to production and procurement decisions with insights on demand and fulfillment capabilities</li>
</ul>
<h2 id="requirements">Requirements</h2>
<ul>
<li>3+ years of experience in post purchase management, fulfillment and logistics, preferably with e-commerce and DTC brands</li>
<li>Good understanding of basic e-commerce principles and supply chain processes</li>
<li>Proficiency in Shopify or comparable e-commerce platforms</li>
<li>Proven track record in collaborating with external partners, suppliers, and contractors</li>
<li>Expertise in managing fulfillment networks</li>
<li>Data-driven approach to decision-making; strong analytical skills, you enjoy strategic planning in collaboration with a motivated team</li>
<li>Knowledge of shipping, customs regulations, and global trade compliance</li>
<li>Demonstrated proficiency in English</li>
<li>Experience working in a global or international environment is a plus</li>
</ul>
<h2 id="benefits">Benefits</h2>
<ul>
<li>Be part of one of the largest Science YouTube channels</li>
<li>Work in the office, hybrid or remote – whatever suits you best </li>
<li>Work from anywhere in the EU for up to 4 weeks/year </li>
<li>Versatile, exciting tasks and projects and the chance to contribute your own ideas</li>
<li>Environment with a good error culture, flat hierarchies and fast decision-making processes</li>
<li>30 days of vacation for a 5-day-week</li>
<li>Subsidy for Urban Sports Club membership</li>
<li>Subsidy for public transportation</li>
<li>Allowance for company pension scheme</li>
<li>Attractive discounts with many cooperation partners</li>
<li>Our custom Slack emoji game is on point</li>
<li>No really, we use a lot of custom Slack emojis</li>
<li>A creative and enthusiastic team that supports you in your personal and professional development</li>
<li>An informal and friendly working atmosphere including company parties and other activities – at kurzgesagt it’s the people who count!</li>
<li>And last but not least, you will get a personalized avatar and bird</li>
</ul>
<p><strong>Like what you see?</strong></p>
<p>Then don&#39;t wait any longer! Apply now to become part of a great team and start an exciting career with kurzgesagt! We can&#39;t wait to hear from you!</p>


E-Commerce Fulfillment & Logistics Manager (m/f/d) Part-Time @kurzgesagt

Buchhalter (m/f/d) @ DONE!Finanacials

Community Manager (m/w/d) @Passion4Business

Global Process and Data Expert - In & Outbound Logistics (m/f/d)

Global Process & Data Expert - Make to Inspect (m/f/d)

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Our other open positionsView all open positions

Buchhalter (m/f/d) @ DONE!Finanacials

Community Manager (m/w/d) @Passion4Business

Global Process and Data Expert - In & Outbound Logistics (m/f/d)

Global Process & Data Expert - Make to Inspect (m/f/d)

Our other open positions
View all open positions