Customer Care Agent with German

Are you an ambitious, proactive individual ready to advance your career? Our client, a rapidly growing company in the corporate travel industry, is looking for motivated talent to join their team.

They offer businesses a one-stop solution for managing and booking travel, providing innovative, tech-driven services. With strong growth and recognition in the market, they work with leading global brands.

If you're excited to contribute to a dynamic and forward-thinking company, we’d love to hear from you!

• Provide assistance to business clients with their travel arrangements
• Collaborate with external partners to handle booking-related problems
• Aim to exceed customer expectations by delivering top-tier service in managing their requests and reservations
• Apply company guidelines to solve issues, while thinking creatively when standard solutions aren’t enough
• Take initiative to foresee and resolve potential problems before they arise
• Keep up with product developments and feature rollouts to stay informed about new offerings

• Experience in the corporate travel industry is a plus
• Demonstrated ability to provide exceptional customer support
• Strong organizational and prioritization skills
• Empathetic and attentive to client needs
• Quick learner and tech-savvy
• Honest and trustworthy team player
• Passionate about travel
• Native or Full Professional Level of German
• Full Professional Level of English

• Competitive salary, including equity in the company
• Mental health support tool for well-being
• Private healthcare and gym allowance
• Opportunities for exponential growth (trainings)

• Step 1: Call with a Recruiter from Babel to get to know you
• Step 2: Interview with the clients Recruiter
• Step 3: Interview with the Customer Care Operations Manager and Team Lead