Email Support Representative

About Arteries & Veins

Arteries & Veins is a premier medical facility specializing in the diagnosis and treatment of varicose veins and vascular health issues. Led by board-certified vascular specialist Dr. Emmanuel Anekwe, the practice delivers excellent and compassionate vascular management tailored to individual patient needs.

Your responsibilities

As an Email Support Representative, you will handle patient inquiries, resolve issues, and provide clear communication via email regarding vascular health services.

• Manage incoming customer service emails efficiently.

• Coordinate patient communications to support home health care services.

• Maintain accurate records of all customer interactions.

What we require

• Experience in a customer service role.

• Strong written communication skills in English.

• Ability to manage a 40h/week schedule remotely from New York.

Your first months at Arteries & Veins

You will have mastered our email support workflows, established efficient communication standards with patients, and integrated smoothly into our compact team.

Benefits

Career training supports your ongoing professional development. A company laptop is provided for your daily work. Employee discounts offer savings on services. A financial wellness program helps you manage your finances. Paid sick leave ensures you have time to recover when needed. Paid family leave gives you time to care for loved ones. Private health insurance covers your medical needs.

Compensation

The salary for this role is USD 2,800–3,800 per month.