Sales Support (m/f/d)

As an employee in the Sales Support, you have the opportunity to participate in international projects and thus realize unique lighting design spectacles

That sounds interesting? then use this opportunity now!

You will support the sales team and ensure that everything is clarified and ready for the start of the project:

• Ensure all project participants are well-informed and supported, serving as the key contact for both customers and your team.
• Respond to customer inquiries within agreed timeframes, aligning solutions with budget guidelines and technical capabilities, while coordinating with experts as needed.
• Draft commercial documents in line with customer requirements and internal policies.
• Oversee the entire process from order placement to delivery, ensuring efficient and accurate execution.
• Manage inquiries on maintenance, repairs, and spare parts, and handle complaints to achieve satisfactory resolutions.

• You have 2-5 years of professional experience in the field of customer service.
• You are fluent in Italian and have strong communication capabilities.
• Nice-to-Have: Experience within the lighting design industrie.
• Nice-to-Have: Education in a technical area.
• Nice-to-Have: Fluent German and/or English language skills for the international exchange.

• You can either work in the office with your colleagues or up to 40% remotely.
• Your core hours are from 9.00-12.00 and 14.00-16.30 from Monday to Thursday and Fridays just from 9.00-12.00.
• As you will be working in an international company, you will also have the opportunity to move to different locations worldwide after some time.
• You will have the opportunity to work on innovative and national projects.
• You will be in a working environment in which you have a wide range of development opportunities.
• To ensure your health is taken care of, there is a company doctor for various visits.
• There is a dedicated training budget so that you can continue to develop in various areas.

Do you enjoy lighting design and projects in an international environment? Then apply now. We’ll give you more information in a phone call.