New

Freelance Project Manager (m/f/d) International Research Projects - remote in Italy

Employee

Market Research, Analysis

We are looking for a project manager in full-time working in international market research projects.

About us

For more than 20 years, we support our clients with solutions for to win and bind customers with excellent services. Most of our clients are out of the Top 500 and work with us for many years.

Our core competences encompass test-based programs that enhance and maximize staff’s performance regarding professionalism, service quality and focus in all touchpoints of a customer Journey. We enable our clients to provide excellent customer experience thus systematically increasing satisfaction, loyalty; repurchase probability and referral rate levels.

Tasks

Your tasks with us

Conception of projects in the field of market research and customer relationship management
Set-up of survey-based projects (especially Mystery Shopping)
Controlling of field staff and external
Quality control of the collected data
Communication with all stakeholders in the project (suppliers, staff, customer organization)
Analysis and evaluation of collected data
Reporting on the survey results to customers
Development of recommendations for action
Presentation to the customer

Requirements

Qualifications/Experience

Studies of business administration or equivalent experience in sales/communication and/or project management

Our requirements for you

Successfully completed university studies with an economic or sociological focus or a comparable qualification.
Professional experience in the field of market research or comparable projects is helpful but not a requirement
You have a very precise, structured and process-oriented way of working to maintain and improve our high quality standards.
Very good knowledge of Excel, Word, preferably also PowerPoint.
Good feeling for language
Very good spelling skills
You speak Italian at native speaker level. You have a good command of English in speaking and writing.