Wayfair

Food and Beverage Retail

5001+

United States


## This is a hybrid role based out of our Boston office.

**Who We Are:** 

Wayair’s Global Merchandising team is responsible for launching thousands of new products on a daily basis and aims to improve merchandising speed, consistency, and quality towards our goal of launching perfectly merchandised products at scale.The process operates like a digital factory with a variety of workflows specifically designed to ensure all newly launched products meet Wayfair’s high standards. This is a highly visible space at Wayfair as launching products quickly and correctly is a top priority for both suppliers and internal stakeholders. 

**Role Background**:

Wayfair has millions of products in our online catalog. These products have nuances that impact how we collect information from suppliers, and merchandise the products on site for customers. This role is responsible for overseeing and improving the merchandising processes for products that require increased attention due to being supplied by multiple different suppliers, or having many options including different sizes, materials and colors. These products make up a significant and growing percentage of Wayfair revenue and the work this team drives is highly visible across the company, given the impact on supplier and customer experience. This position offers the opportunity to manage a small team, work cross functionally, leverage strong data analysis and communication skills, and optimize workflows. In this role, you will frequently interface with teams across Merchandising, Data Science and Tech/ Engineering. 

**What will this role do**:

* Manage a team of 3 direct reports, each of whom is owning specific workflows and teams of contractors
* Own the 3-6 month roadmap for the team, and effectively manage multiple projects at a given time in a rapidly evolving landscape
* Analyze data at scale to identify inefficiencies and opportunities to improve new and existing workflows
* Deliver consistent updates and insights to drive cross-functional alignment on performance and priorities
* Collaborate with partners across Merchandising, Data Science, Analytics and Technology on joint initiatives and deliverables to build and improve operational workflows

## What You'll Need:

* Bachelor's degree, plus 4+ years of experience in a related field (including technology and business operations, eCommerce)
* Experience managing and developing people
* Ability to thrive in a high growth and entrepreneurial environment, with strong project management skills
* Experience with MS Excel, PowerPoint, and Google suite - familiarity / proficiency with SQL and/or Google Big Query is a plus
* Effective oral and written communication skills with the ability to tailor communication style based on the audience
* Ability to work cooperatively and collaboratively with all levels of employees and build trust within the business
* Excellent attention to detail, proactively identifying deviations from expectations and driving solutions
* Highly motivated with a strong work ethic and drive to take on new projects and learn new processes, skills, and technology

**Assistance for Individuals with Disabilities**

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our .

**Need Assistance?**

For more information about applying for a career at Wayfair, visit our . 

**About Wayfair Inc.**  
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

We are interested in retaining your data for a period of 12 months to consider you for suitable positions within Wayfair. Your personal data is processed in accordance with our Candidate Privacy Notice (which can found here: ). If you have any questions regarding our processing of your personal data, please contact us at . If you would rather not have us retain your data please contact us anytime at dataprotectionofficer@wayfair.com. 

Employee

<h2 id="this-is-a-hybrid-role-based-out-of-our-boston-office">This is a hybrid role based out of our Boston office.</h2>
Who We Are: 
Wayair’s Global Merchandising team is responsible for launching thousands of new products on a daily basis and aims to improve merchandising speed, consistency, and quality towards our goal of launching perfectly merchandised products at scale.The process operates like a digital factory with a variety of workflows specifically designed to ensure all newly launched products meet Wayfair’s high standards. This is a highly visible space at Wayfair as launching products quickly and correctly is a top priority for both suppliers and internal stakeholders. 
Role Background:
Wayfair has millions of products in our online catalog. These products have nuances that impact how we collect information from suppliers, and merchandise the products on site for customers. This role is responsible for overseeing and improving the merchandising processes for products that require increased attention due to being supplied by multiple different suppliers, or having many options including different sizes, materials and colors. These products make up a significant and growing percentage of Wayfair revenue and the work this team drives is highly visible across the company, given the impact on supplier and customer experience. This position offers the opportunity to manage a small team, work cross functionally, leverage strong data analysis and communication skills, and optimize workflows. In this role, you will frequently interface with teams across Merchandising, Data Science and Tech/ Engineering. 
What will this role do:
<ul>
<li>Manage a team of 3 direct reports, each of whom is owning specific workflows and teams of contractors</li>
<li>Own the 3-6 month roadmap for the team, and effectively manage multiple projects at a given time in a rapidly evolving landscape</li>
<li>Analyze data at scale to identify inefficiencies and opportunities to improve new and existing workflows</li>
<li>Deliver consistent updates and insights to drive cross-functional alignment on performance and priorities</li>
<li>Collaborate with partners across Merchandising, Data Science, Analytics and Technology on joint initiatives and deliverables to build and improve operational workflows</li>
</ul>
<h2 id="what-youll-need">What You&#39;ll Need:</h2>
<ul>
<li>Bachelor&#39;s degree, plus 4+ years of experience in a related field (including technology and business operations, eCommerce)</li>
<li>Experience managing and developing people</li>
<li>Ability to thrive in a high growth and entrepreneurial environment, with strong project management skills</li>
<li>Experience with MS Excel, PowerPoint, and Google suite - familiarity / proficiency with SQL and/or Google Big Query is a plus</li>
<li>Effective oral and written communication skills with the ability to tailor communication style based on the audience</li>
<li>Ability to work cooperatively and collaboratively with all levels of employees and build trust within the business</li>
<li>Excellent attention to detail, proactively identifying deviations from expectations and driving solutions</li>
<li>Highly motivated with a strong work ethic and drive to take on new projects and learn new processes, skills, and technology</li>
</ul>
Assistance for Individuals with Disabilities
Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our .
Need Assistance?
For more information about applying for a career at Wayfair, visit our . 
About Wayfair Inc. Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.
No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.
We are interested in retaining your data for a period of 12 months to consider you for suitable positions within Wayfair. Your personal data is processed in accordance with our Candidate Privacy Notice (which can found here: ). If you have any questions regarding our processing of your personal data, please contact us at . If you would rather not have us retain your data please contact us anytime at <a target="_blank" rel="noopener nofollow" href="mailto:&#x64;&#x61;&#x74;&#97;&#112;&#x72;&#111;&#x74;&#101;&#99;&#116;&#105;&#x6f;&#110;&#111;&#102;&#x66;&#x69;&#x63;&#101;&#114;&#64;&#x77;&#x61;&#121;&#x66;&#x61;&#105;&#x72;&#x2e;&#99;&#x6f;&#109;">&#x64;&#x61;&#x74;&#97;&#112;&#x72;&#111;&#x74;&#101;&#99;&#116;&#105;&#x6f;&#110;&#111;&#102;&#x66;&#x69;&#x63;&#101;&#114;&#64;&#x77;&#x61;&#121;&#x66;&#x61;&#105;&#x72;&#x2e;&#99;&#x6f;&#109;</a>.

Merchandising Strategy and Operations Manager

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