Employee Relations Specialist

At United Living, we’re passionate about our people. As a purpose-driven organization, we believe that the key to our success lies in building a culture where employees feel valued, supported, and empowered to do their best work. We’re now seeking an Employee Relations Specialist to join our People & Culture team on a 9 month fixed-term basis with the chance for the role to go permanent. You will play a critical role in shaping employee experience and supporting strategic HR initiatives.

The Role:
As an Employee Relations Specialist, you’ll act as a trusted partner to managers and employees across the business. You will provide expert guidance on complex employee relations cases, support organisational change, and lead on a range of people projects. This is a hands-on, strategic role ideal for someone who is confident in HR best practices, employee engagement, and fostering a high-performance culture.

Key Responsibilities:

• Advise and coach managers on a range of HR matters including employee relations, performance management, absence, and wellbeing.
• Manage and resolve complex ER cases in line with employment law and best practice.
• Support the delivery of HR initiatives such as talent development, DEI, workforce planning, and engagement surveys.
• Lead or contribute to HR projects including policy development, systems improvement, and change management.
• Analyse HR data and provide insights to support decision-making and continuous improvement.
• Ensure compliance with employment legislation and internal policies.

• CIPD Level 5 qualified (or equivalent experience)
• Proven experience in a generalist HR role, with strong ER knowledge and case management skills.
• Confident working in a fast-paced, changing environment.
• Excellent communication and stakeholder management skills.
• Able to balance strategic thinking with hands-on delivery.
• Passionate about creating inclusive, supportive work environments.

• Competitive salary and benefits package
• Generous holiday allowance
• Flexible/hybrid working options
• Learning and development opportunities
• A culture that values collaboration, innovation, and wellbeing