Staffing and Recruiting

Triskel Consulting

1-10

Sliema, Malta

Work fully remotely, from home or anywhere agreed.

Remote work

<p>Are you an enthusiastic communicator with a knack for problem-solving? Do you thrive in dynamic environments and enjoy providing top-notch service to customers? If so, we want you on our team!</p>
<h2>Tasks</h2>
<ul>
<li><p>Customer service to both active and potential customers</p>
</li>
<li><p>Handle incomeing calls, chats and emails related to:</p>
</li>
<li><p>Payments</p>
</li>
<li><p>Invoices and reminders</p>
</li>
<li><p>Plan or contract changes</p>
</li>
<li><p>Complains</p>
</li>
<li><p>Retention, etc.</p>
</li>
</ul>
<h2>Requirements</h2>
<ul>
<li>Secondary school or higher education level required</li>
<li>Strong communication skills in Dutch and English both written and spoken</li>
<li>Experience in customer service roles within contact center environment for at least 6 months</li>
<li>Good computer skills</li>
<li>Ability to communicate professionally, enthusiastically</li>
<li>Solution-oriented.</li>
<li>Quick learner with the capacity to process information efficiently.</li>
<li>Independent worker who enjoys challenges and maintains focus on customer satisfaction.</li>
</ul>
<h2>Benefits</h2>
<ul>
<li>A rewarding experience abroad that will enhance your professional and personal growth.</li>
<li>Flexible work arrangements, with the option to work partially from home and partially in the office (after KPI’s are met)</li>
<li>Comprehensive, paid training and ongoing support from your trainer and team leader.</li>
<li>Friendly and supportive work environment, with opportunities for team bonding through social events.</li>
<li>Long-term employment with stimulating challenges.</li>
<li>Competitive salary </li>
<li>Additional benefits including a fixed project bonus, performance bonus, and private health insurance.</li>
</ul>

Dutch or Flemish speaking Customer Support Agents

Employee

Spanish (ES) speaking Sales and Customer Service Officer

Office Coordinator

Accountant

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