Job Description | Tour Coordinator |
Key Responsibilities:
• Develop and manage a diverse portfolio of travel packages and itineraries for international regions, catering to various client preferences and budgets.
• Collaborate with clients to understand their travel preferences, needs, and budgets, and tailor travel packages to meet and exceed their expectations.
• Handle client inquiries, provide detailed information about travel packages, address concerns, and offer solutions to ensure a seamless and enjoyable booking process.
• Proactively identify sales opportunities and leverage customer collaboration to promote and sell travel packages, meeting or exceeding sales targets.
• Maintain accurate and up-to-date records of client interactions, bookings, and sales activities in the company's CRM system.
• Monitor customer feedback and reviews and take necessary actions to continuously improve the quality of services and customer satisfaction
Develop and manage a diverse portfolio of travel packages and itineraries for international regions, catering to various client preferences and budgets.
• Collaborate with clients to understand their travel preferences, needs, and budgets, and tailor travel packages to meet and exceed their expectations.
• Handle client inquiries, provide detailed information about travel packages, address concerns, and offer solutions to ensure a seamless and enjoyable booking process.
• Proactively identify sales opportunities and leverage customer collaboration to promote and sell travel packages, meeting or exceeding sales targets.
• Maintain accurate and up-to-date records of client interactions, bookings, and sales activities in the company's CRM system.
• Monitor customer feedback and reviews and take necessary actions to continuously improve the quality of services and customer satisfaction
Qualifications:
• Bachelor's degree in tourism & Hospitality Management or a related field
• Proven experience in the travel and tourism industry, with a focus on designing, selling, and managing travel packages. (Experience in Europe will be preferred).
• Proven sales and negotiation skills, with a track record of meeting or exceeding sales targets.
• Proficiency in using travel industry software, booking systems, and CRM tools.
• Fluency in English is required.
Travel Kingdom was established in 2011 with a strong intention of providing professional and quality services for currency exchange & holidays. TRAVEL KINGDOM is catering to almos…