Software Quality Analyst - Korean - South Korea
DataForce by TransPerfect is part of the TransPerfect family of companies, the world’s largest provider of language and technology solutions for global business, with offices in more than 100 cities worldwide.
We offer high-quality data for Human-Machine Interaction to some of the most prestigious technology companies in the world. Our department focuses on gathering, enriching and processing data for Machine Learning in different AI domains.
Tasks
Work Location: South Korea; Remote
Engagement Model: Independent Contractor/Freelance
Estimated Start Date: Ongoing
Language(s) Needed: Korean and English
Preferred availability: 15 hours per week or more
Role Summary
The Software Quality Analyst is responsible for auditing and evaluating software applications, digital workflows, and in-app experiences to ensure they meet defined quality, usability, and content standards. This role focuses on reviewing functionality, accuracy, relevance, and user experience, assigning structured quality ratings, and providing clear feedback to support continuous product improvement. This is a remote (work-from-home), long-term freelance engagement.
Task Description:
- Rate software applications, digital tools, and in-app workflows across web and mobile platforms
- Evaluate functionality, usability, navigation, content accuracy, and overall user experience
- Validate alignment with documented quality standards, requirements, and evaluation guidelines
- Assign quality ratings based on the approved grading scale
- Identify defects, inconsistencies, usability issues, and off-topic or irrelevant content
- Ensure consistency and objectivity across all audits
- Meet accuracy, coverage, and turnaround-time targets
Requirements
- Idiomatic fluency in Korean
- Access to a computer with reliable internet connection
- Fluent reading and comprehension skills in English
- Ability to evaluate software and digital content with awareness of regional and cultural contexts
- Strong analytical and problem-solving skills with high attention to detail
- Ability to follow structured evaluation frameworks and grading rubrics
- Excellent written communication skills for clear documentation and reporting
- Ability to work independently while meeting deadlines
- Experience using iTunes is a plus
